WNS Global Services is recruiting for an Out of Hours Team Leader – Operations. The role is fully remote/hybrid with Ipswich as the location, offering a 37.5 hour work week and a salary of £30,000 - £35,000 per annum.
You will lead a team of 10–18 colleagues on twilight shifts and weekends, driving exceptional customer outcomes in a fast-paced motor insurance and claims environment. As part of the leadership team, you will coach, monitor performance against SLAs and KPIs, manage attendance and
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Out-of-Hours Claims Leader (Remote) in Ipswich employer: WNS Global Services
WNS, part of Capgemini, is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the opportunity to thrive in a fast-paced environment. With a strong focus on professional development, employees can benefit from extensive training and growth opportunities while working alongside industry experts in a collaborative setting. Located in a vibrant area, WNS provides a unique advantage for those seeking meaningful employment in the motor engineering field, ensuring a rewarding career path with a commitment to innovation and excellence.
