At a Glance
- Tasks: Supervise a diverse team to ensure an unforgettable guest experience at the theme park.
- Company: West Midlands Safari Park, an award-winning wildlife attraction.
- Benefits: Free park admission, discounts, online doctor access, and free parking.
- Other info: Flexible hours including weekends and bank holidays; must be over 18.
- Why this job: Join a passionate team creating unique wildlife experiences and making lasting memories.
- Qualifications: Previous supervisory experience in a fast-paced customer environment is essential.
The predicted salary is between 29700 - 36300 £ per year.
Hours: Up to 37.5, dependent on the needs of the business
Work pattern: Including weekends, bank holidays and evenings
Duration: Permanent Zero hour Contract
West Midlands Safari Park is currently recruiting for the position of Theme Park Supervisor. This exciting role offers a fantastic opportunity to experience supervising the work of others in a unique customer environment. As a member of the supervisor team, you will support a team of diverse individuals to consistently deliver an engaging and memorable guest experience, whilst maintaining crucial ride safety requirements.
The role will be tasked with frequently monitoring ride operations and guest interactions, ensuring any identified concerns are appropriately and efficiently resolved.
About you
You will have previous supervisory experience in a fast-paced customer environment, supporting activities such as recruitment, training and performance monitoring. You will be a confident communicator, demonstrating your ability to independently prioritise your own workload, whilst directing others in a calm and supportive manner. The role requires someone with a passion for people, who is driven to achieving and maintaining high standards of customer satisfaction. You will need to be flexible in your approach to work outside of standard business hours, including weekends, bank holidays and evenings. Due to the need to operate machinery, we can only consider applicants over the age of 18.
Benefits
- WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.
- 35% Discount in our retail and catering outlets and off park special events.
- 24 Hour access to an online doctor and access to online prescriptions.
- Counselling access.
- Free onsite parking.
About West Midlands Safari Park
West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well as beautiful walking trails, allowing guests to experience up close encounters with hundreds of exotic animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.
In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino and red panda, or sleep just a ‘whisker’ away from lions, tigers and cheetahs.
In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavilion and Cellarz, which play host to weddings, corporate events and social celebrations.
Our mission
Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime. Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.
Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences. Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.
Theme Park Supervisor in Bewdley employer: WMSP
West Midlands Safari Park is an exceptional employer, offering a vibrant work culture where passion for wildlife and customer service thrives. As a Theme Park Supervisor, you will enjoy unique benefits such as free admission for family and friends, discounts on retail and catering, and access to online health services, all while working in a stunning environment that promotes personal growth and teamwork. Join us in creating unforgettable experiences for our guests while being part of a dedicated team committed to conservation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Theme Park Supervisor in Bewdley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WMSP. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WMSP
Don't be shy about reaching out to WMSP directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Theme Park Supervisor in Bewdley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WMSP and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WMSP
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
