At a Glance
- Tasks: Lead a team to ensure smooth admissions and enhance guest experiences at the park.
- Company: Join the award-winning West Midlands Safari Park, a unique wildlife attraction.
- Benefits: Enjoy free park access, discounts on food, and flexible working hours.
- Other info: Work in a beautiful setting with opportunities for personal growth and development.
- Why this job: Be part of a passionate team creating unforgettable wildlife experiences for visitors.
- Qualifications: Strong organisational skills and experience in high-volume customer service.
The predicted salary is between 18900 - 23100 £ per year.
Hours: Up to 37.5, dependent on the needs of the business. Work pattern: Including weekends, bank holidays and evenings.
West Midland Safari Park are currently recruiting for the position of Admissions Supervisor. This exciting role covers a wide range of tasks including:
- Daily organisation and management of the Admissions assistants to run a smooth and effective 7-day week function.
- Receive incoming calls and deal with enquiries.
- Management of mini bus tour guides.
- Process transactions, respond to queries and service guests' needs.
- Handle guest complaints, cash handling and processing group bookings accordingly.
- Promote and encourage sales of VIP Experiences and Annual Passes including the benefits of membership.
About you: The ideal candidate will need to be highly organised with demonstrative skills, have a strong customer focus and have experience working in a high-volume customer environment, whilst supervising the work of others. You will need to be flexible in your approach to work outside of standard business hours, including weekends, bank holidays and evenings.
As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:
- WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park and Water World Stoke On Trent.
- 20% Discount in our retail Shops.
- 50% of Food & Beverage while on shift (Individual).
- 35% of VIP Experiences. Discounts do not apply to guided Minibus Tours.
- 35% off at selected Food & Beverage Purchases whilst visiting the park.
- 10% off stays in Safari Lodges.
- 24 Hour access to an online doctor and access to online prescriptions.
- Counselling access.
What we are: West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well as beautiful walking trails, allowing guests to experience up close encounters with hundreds of amazing animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.
In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffes, rhinos, hippos and red pandas, or sleep just a ‘whisker’ away from lions, white lions, tigers and cheetahs.
In addition, the Park is home to three incredible venues – Spring Grove House, Treetops Pavilion and Cellarz, which play host to weddings, corporate events and social celebrations.
What we do: Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime. Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.
Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences. Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.
Admissions - Admissions Supervisor in Bewdley employer: WMSP
West Midlands Safari Park is an exceptional employer, offering a vibrant work culture where team members are passionate about wildlife and customer service. Employees enjoy unique benefits such as free admission for family and friends, generous discounts on food and experiences, and access to wellness resources, all while working in a stunning natural environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions - Admissions Supervisor in Bewdley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WMSP. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WMSP
Don't be shy about reaching out to WMSP directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Admissions - Admissions Supervisor in Bewdley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WMSP and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WMSP
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
