At a Glance
- Tasks: Manage transport services for vulnerable clients and ensure compliance with council policies.
- Company: Worcestershire County Council, dedicated to equality and diversity.
- Benefits: Competitive salary, generous holiday, pension scheme, and flexible working options.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real difference in the community by shaping transport services for those in need.
- Qualifications: Experience in administrative roles, strong negotiation skills, and financial acumen required.
The predicted salary is between 29832 - 31877 € per year.
A highly motivated and detail-oriented Transport Commissioning & Allocation Officer is required to join the Integrated Transport team. This role ensures the safe, efficient and cost‑effective delivery of transport services for adults, children and special educational needs clients across Worcestershire.
Key Responsibilities
- Oversee day‑to‑day operational, contractual and performance management of all social care, mainstream and SEN transport contracts, ensuring compliance with council policies and statutory requirements.
- Lead negotiations and arrange transport contracts, ensuring all commissioning and audit procedures are followed and databases are accurately maintained.
- Collaborate with team leaders, social workers, short break centres, operators and parents/carers to commission and review transport provision that meets specialist client needs, adapting swiftly to changing demands.
- Support the development of innovative passenger transport initiatives, identifying market‑shaping opportunities and cost‑reduction strategies in line with legislation and council objectives.
- Produce comprehensive reports on contractual amendments, cost impacts, client trends and key performance indicators for senior management review.
- Manage and resolve enquiries and complaints from stakeholders, ensuring clear communication and appropriate action.
- Ensure all contract and client information is recorded and stored securely, in compliance with data protection and council procedures.
- Represent the authority at consultation meetings, forums and surgeries on transport‑related matters, maintaining a high standard of professionalism and diplomacy.
About You
Significant experience in a multi‑disciplinary administrative or financial role within a customer‑driven service, ideally with a background in transport commissioning or a commercially related field. Proven ability to manage budgets, negotiate with commercial enterprises and deliver service improvements.
Essential Skills and Experience
- Strong financial acumen with experience in monitoring and reporting.
- Excellent negotiation, communication and interpersonal skills, with the ability to write complex reports and liaise effectively with a wide range of stakeholders.
- IT skills, particularly in database management and Microsoft Office applications.
- Ability to prioritise workloads, work both independently and as part of a team, and make informed decisions in a fast‑paced environment.
- Experience working with third sector organisations and understanding the diverse needs of social care and SEN clients.
- Knowledge of safeguarding, health & safety and risk assessment procedures.
Desirable
- Knowledge of transport legislation, including taxi and PSV licensing.
- Experience in market shaping, LEAN processes and networking within local government.
- Relevant transport or professional qualifications (e.g. CPC in Passenger Transport, European Computer Driving Licence).
What we offer
- A dynamic and supportive team environment.
- Opportunities for professional development and continuous learning.
- The chance to play a key role in shaping transport services for vulnerable residents across Worcestershire.
- Flexible working arrangements and the opportunity to attend meetings at various locations.
Additional Requirements
- Willingness to adapt to change, work outside normal office hours and travel at short notice within Worcestershire.
- Commitment to equality, diversity and continuous improvement in service delivery.
Benefits
- Great holiday entitlement: 26 days paid holiday (pro rata for part‑time staff) plus up to 31 days after five years.
- Brilliant pension scheme: Local Government Pension Scheme (LGPS).
- Professional learning & development encouraged.
- Flexible working: hybrid model available.
- Equality & Diversity commitment.
Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.
Transport Commissioning & Allocation Officer in Worcester employer: WMJobs
Worcestershire County Council is an excellent employer, offering a dynamic and supportive team environment where you can make a meaningful impact on the lives of vulnerable residents. With a strong commitment to professional development, flexible working arrangements, and a generous holiday entitlement, employees are encouraged to grow and thrive in their roles. Join us at Warndon Depot to be part of a forward-thinking organisation dedicated to equality, diversity, and continuous improvement in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Commissioning & Allocation Officer in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector, especially those who work with Worcestershire County Council. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research the council's transport initiatives and think about how your experience aligns with their goals. We want to see you shine when discussing your ideas!
✨Tip Number 3
Show off your negotiation skills! Be ready to discuss how you've successfully managed budgets or contracts in the past. We love candidates who can demonstrate their financial acumen and problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a difference in transport services across Worcestershire.
We think you need these skills to ace Transport Commissioning & Allocation Officer in Worcester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Transport Commissioning & Allocation Officer role. Highlight your relevant experience in transport commissioning and any skills that match the job description, like negotiation and financial management.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve successfully managed budgets or improved services. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We want to quickly understand why you’re the right fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at WMJobs
✨Know Your Transport Legislation
Brush up on transport legislation, especially around taxi and PSV licensing. Being able to discuss relevant laws and how they impact the role will show your understanding of the industry and impress the interviewers.
✨Showcase Your Financial Acumen
Prepare examples that highlight your experience in budget management and financial reporting. Discuss specific instances where you successfully negotiated contracts or implemented cost-reduction strategies to demonstrate your strong financial skills.
✨Demonstrate Your Communication Skills
Practice articulating complex ideas clearly and concisely. Since the role involves liaising with various stakeholders, being able to communicate effectively will be key. Consider preparing a brief report or presentation to showcase your writing skills.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, such as resolving complaints or adapting to changing demands. Think through potential scenarios in advance and prepare your responses to show your problem-solving abilities and adaptability.
