At a Glance
- Tasks: Provide outreach support to individuals experiencing rough sleeping and help them find stable accommodation.
- Company: Worcester City Council, dedicated to preventing homelessness and supporting vulnerable tenants.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and making a meaningful impact.
- Why this job: Join a passionate team committed to driving positive change for those in need.
- Qualifications: Empathy, resilience, and experience in multi-disciplinary partnership working are essential.
The predicted salary is between 28168 - 34428 £ per year.
About The Service
Following the award of specialist government funding, we have created several new roles within our Housing & Homelessness Service to deliver our ambitious plans to prevent homelessness, reduce rough sleeping and protect vulnerable tenants. Worcester City Council’s Housing & Homelessness Service is committed to supporting individuals and families experiencing homelessness or at risk of losing their home. We provide a wide range of support, both in-house and through strong partnerships, to help our customers achieve stable and secure housing. Prevention is at the heart of our approach—we work proactively to help people remain in their homes or move to more suitable accommodation before reaching crisis point. In recent years, we have made significant improvements to our temporary accommodation, enhanced the support we offer, and focused on improving the overall customer experience. We are proud of the high-quality, person-centred service we deliver.
About The Role
We are expanding our team of Rough Sleeper Support Officers following the government’s recent commitments and funding allocations around supporting rough sleeping individuals into accommodation and enabling them to access the support and skills needed to sustain a life away from the streets. You will be responsible for providing assertive outreach support to individuals who are rough sleeping or vulnerably housed. Using a strengths-based, non-judgemental approach, you will work positively and proactively with a range of organisations to identify appropriate accommodation and support solutions.
About You
Our team recognises that each individual experiencing or at risk of rough sleeping requires a tailored approach to meet their needs. You will work with multiply disadvantaged individuals to build trusted relationships through a person centred, trauma informed approach to address support needs and find a pathway to sustainable accommodation. You will need resilience, perseverance, empathy, experience of successful multi-disciplinary partnership working and a creative, flexible approach.
The post holder will be required to obtain an Enhanced Disclosure certificate, will hold a full and current UK driving licence and have access to a vehicle for the role. The role will involve some lone working and some working out of normal office hours.
For further information about the role, please contact Madeline Ajetunmobi, Homelessness Relief and Recovery Team Leader at Madeline.Ajetunmobi@worcester.gov.uk
Closing Date: 28th September 2026
Interview dates: 7th October 2026 and 8th October 2026
Rough Sleeper Support Officer in Worcester employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive and friendly work environment for Social Workers in the picturesque Malvern Hills area. With a strong emphasis on professional development, flexible working arrangements, and a commitment to employee well-being, you will thrive in a culture that values collaboration and innovation. Join a dedicated team where your contributions are recognised and where you can make a meaningful impact in the lives of those you support.
StudySmarter Expert Advice🤫
We think this is how you could land Rough Sleeper Support Officer in Worcester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at WMJobs.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from WMJobs!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like WMJobs, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at WMJobs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Rough Sleeper Support Officer in Worcester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to WMJobs:Before hitting send, make sure to tailor your application specifically to WMJobs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at WMJobs
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
