The Role:
Are you passionate about giving great customer service? Are you experienced in managing high volume HR queries, questions, signposting and casework? Want to work in a role in a role where you really make a difference? Our passion for customer focus and adding value for managers and employees ensures that we deliver a first‑class service. We are looking for a HR Co‑ordinator to be part of our busy HR Advice and Guidance Team, providing a high‑quality service to over a 2,500 workforce.
Worcestershire County Council – Job Title: Human Resources Co‑ordinator – Salary: £27,052 - £29,345 per annum – 35 hours per week – Location: Wildwood – Team: Human Resources Operations Team – Temporary contract for 7 months
In this critical role, you will be responding to contact from our managers and employees via our first point of contact model in a confidential, professional, prompt and efficient way and providing some basic HR advice at that first point of contact. As a key member of our busy team, this exciting role is an opportunity to develop your HR career in a rewarding environment, with a friendly team who are keen to support your development and help you excel in this customer focused role. To succeed in this role, you will need to be incredibly organised, experienced in managing a high volume of work and be comfortable working at pace to deadlines. Most importantly you will be highly motivated to work with people. You will be an effective communicator, with a strong customer focus, co‑ordinating, signposting, ad providing advice and promoting best practice on a full range of employment matters. You will have excellent attention to detail and be confident in using Microsoft Office.
You will need:
- A Level 3 CIPD qualification or working towards or equivalent experience
- A flexible and resilient approach to work.
- A personal commitment to continuous professional development.
Benefits
- Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part‑time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know!
- Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
- Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
- Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.
For further information please contact: Rachel Green at RGreen3@worcestershire.gov.uk
Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.
Application Closing Date: 4th August 2026
Anticipated Interview Date: TBC
Attached documents: HR Coordinator PS.pdf, HR Coordinator JD.pdf
HR Co-ordinator in Worcester employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
