At a Glance
- Tasks: Be the friendly face for clients seeking support with drugs and alcohol.
- Company: Cranstoun Worcestershire, a charity dedicated to helping those in need.
- Benefits: Flexible hours, training provided, and a supportive team environment.
- Other info: Part-time options available; join a diverse and inclusive workplace.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Great communication skills and a willingness to learn.
The predicted salary is between 24000 - 28000 € per year.
Cranstoun Worcestershire provides a range of services for those affected by drugs and alcohol. As part of the administration team, you will be the first point of contact, dealing with people who use our services in a non‑judgmental, open and honest manner, helping them feel comfortable accessing our service.
Your responsibilities include providing effective administrative support to the Worcestershire service, including prescribing administration. Experience of prescribing is not required, as training will be provided.
Key Responsibilities- Serve as the first point of contact for clients, ensuring a welcoming and informative front‑of‑house and telephone service.
- Provide accurate data entry and maintain our case management system.
- Work collaboratively as part of a team to manage day‑to‑day workload within agreed deadlines.
- Support additional service hours on a rota basis, including early and late shifts.
- Maintain confidentiality and adhere to enhanced DBS Disclosure requirements.
- Excellent communication skills.
- Strong written and computing skills; confident use of Microsoft programs and a case management system.
- Organised and efficient, with the ability to manage multiple priorities.
- Team player with a willingness to transfer skills across areas.
Core hours: Monday – Friday, 9am – 5pm. Additional hours may be required on some days between 8am – 9am and 5pm – 8pm, on a rota basis. Part‑time/Job Share applicants will be considered. All posts are subject to an enhanced DBS Disclosure.
Application DetailsTo discuss the role prior to application, contact Saima Mehrbhan (Administration Team Leader) at atsmehrban@cranstoun.org.uk. For more details and to apply, visit our website: https://www.cranstoun.org/work-with-us/currentvacancies. Closing date: 24 May 2026. Interview date: week commencing 1 June 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Administration and Prescribing Clerk (Drug and Alcohol) in Worcester employer: WMJobs
Cranstoun Worcestershire is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong emphasis on employee growth, we provide comprehensive training and development opportunities, ensuring that you feel confident in your role as an Administration and Prescribing Clerk. Located in a vibrant community, our organisation values teamwork and collaboration, making it a rewarding place to contribute to meaningful change in the lives of those affected by drugs and alcohol.
StudySmarter Expert Advice🤫
We think this is how you could land Administration and Prescribing Clerk (Drug and Alcohol) in Worcester
✨Tip Number 1
Make sure you research Cranstoun Worcestershire and their services. Understanding their mission and values will help you connect with the team during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for clients, being able to convey information clearly and empathetically is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 3
Don’t forget to highlight your organisational skills. In an admin role, juggling multiple tasks is part of the game. Share examples from your past experiences where you successfully managed competing priorities.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, don’t hesitate to reach out to Saima Mehrbhan before applying – it shows initiative!
We think you need these skills to ace Administration and Prescribing Clerk (Drug and Alcohol) in Worcester
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and your commitment to making a difference.
Tailor Your Application:Make sure to customise your application to fit the role of Administration and Prescribing Clerk. Highlight any relevant skills or experiences that align with the job description, especially your communication and organisational skills.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and make sure your points are easy to understand, as this reflects your strong written skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WMJobs
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Administration and Prescribing Clerk role. Familiarise yourself with the services provided by Cranstoun Worcestershire and think about how your skills can contribute to creating a welcoming environment for clients.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve helped someone feel comfortable or resolved an issue through clear dialogue.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple priorities and stay organised. You might want to share specific tools or methods you use to keep track of tasks, especially in a busy environment like this one.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the organisation. You could ask about the team dynamics or how they support staff in their professional development, especially regarding the training for prescribing administration.
