At a Glance
- Tasks: Lead systems delivery and drive innovation in a collaborative environment.
- Company: Join the West Midlands Pension Fund, one of the UK's largest pension funds.
- Benefits: Enjoy generous holidays, hybrid working, and professional development opportunities.
- Other info: Inclusive workplace with a commitment to diversity and continuous improvement.
- Why this job: Make a real impact by shaping delivery processes and enhancing services with AI.
- Qualifications: Experience in IT delivery and strong leadership skills required.
The predicted salary is between 66939 - 70283 £ per year.
About WMPF
West Midlands Pension Fund (WMPF) is one of the UK’s largest pension funds, providing local authority pension benefits for employees across the West Midlands. We manage and administer the pension interests of over 330,000 scheme members, 800+ employers and currently have over £21 billion in assets under management. Our brand‑new offices are based at the i9 building in Wolverhampton and offer excellent transport links by car, bus, train and tram.
Work Location
Full time (Hybrid). You will work a mix of office and remote days, with two days a week in the office and three from home.
What The Day Will Look Like
As a Systems Delivery Lead, no two days will be the same. You’ll lead the coordination and delivery of systems‑related work across the Pension Fund, working closely with stakeholders, suppliers and delivery teams to ensure priorities are translated into secure, effective and user‑focused solutions. You’ll oversee the full delivery lifecycle of systems enhancements and changes, helping teams remove blockers, manage competing priorities and deliver high‑quality outcomes aligned to business needs. Working in a collaborative and fast‑paced environment, you’ll engage with senior leaders, technical specialists and operational teams to drive continuous improvement and innovation. A key part of the role will involve shaping and improving delivery processes, embedding Agile and ITIL best practices and identifying opportunities to enhance services through automation and AI. You’ll also play an important role in strengthening governance, service design and transition activities to ensure services are sustainable, efficient and operationally ready.
Responsibilities
- Leading and developing a high‑performing Systems Delivery function
- Managing and prioritising incoming systems and service demand across the Pension Fund
- Overseeing the successful delivery of systems changes, enhancements and improvements
- Working with stakeholders, suppliers and technical teams to ensure effective collaboration and communication
- Driving innovation through automation, AI and continuous improvement initiatives
- Embedding Agile and ITIL best practices across delivery and service management activities
- Supporting service design, transition and operational readiness for new and updated services
- Monitoring delivery performance, managing risks and reporting on progress and outcomes
- Ensuring systems delivery aligns with governance, security and compliance requirements
- Coaching and mentoring delivery teams to support development and performance
About You
We’re looking for a confident and collaborative leader with significant experience in IT delivery, service management or systems operations within a complex organisation. You’ll have strong experience of managing delivery teams, prioritising demand and working with a wide range of stakeholders to deliver successful outcomes. You’ll be comfortable operating in both strategic and operational environments and able to translate business needs into clear delivery plans. You’ll bring a strong understanding of Agile delivery methodologies and IT service management principles such as ITIL, alongside excellent communication, influencing and problem‑solving skills. Experience of driving innovation, automation or AI‑led improvements would be highly beneficial.
Key Qualifications
- A degree or equivalent experience in IT, Information Systems, Business Management or a related field
- Experience leading multi‑disciplinary delivery teams and managing complex delivery pipelines
- Strong stakeholder management and relationship‑building skills
- The ability to manage competing priorities in a fast‑paced environment
- A collaborative, proactive and solutions‑focused approach
- A commitment to continuous improvement, customer‑focused services and team development
- Professional certifications such as ITIL, Agile, PRINCE2 or similar (desirable)
Why choose the West Midlands Pension Fund?
You will receive a generous holiday entitlement (starting with 26 days a year plus bank holidays). We usually work two days a week in the office and three from home. We have a modern office environment offering a relaxed working atmosphere with study and breakout areas, meeting rooms and kitchens with free tea and coffee making facilities. There are also cloakrooms, bike stores, showers and lockers available. Other benefits whilst working for the fund include the employee awards scheme and on‑the‑job development where you will be provided with comprehensive study support for professional exams, formal education & structured training and the potential to advance within a growing organisation.
How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your well‑being and work/life balance. You also have 24‑hour access to an employee assistance programme. As a new employee of our Systems team, you will receive a robust interactive six‑week induction plan providing you the opportunity to engage with key stakeholders across the fund. You will also be enrolled onto a range of professional training courses including an introduction to the LGPS and team building to encourage collaborative working, allowing you to thrive in your new role.
Equity, Diversity & Inclusion
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and under‑represented groups because we strongly believe in adding value through diversity, inclusion and equality. Our employees enable us to deliver services that are accessible, inclusive and reflective of Wolverhampton residents. Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We’ve received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
Contact & Application
For more information, please email WMPFRecruitment@wolverhampton.gov.uk. To apply, visit www.wmjobs.co.uk. Interviews will commence on 18th and 19th June 2026.
Systems Delivery Lead in Wolverhampton employer: WMJobs
West Midlands Pension Fund (WMPF) is an exceptional employer, offering a dynamic and inclusive work environment in the heart of Wolverhampton. With a strong commitment to employee development, generous benefits including 26 days of holiday, and a hybrid working model, WMPF fosters a culture of collaboration and innovation. Employees are supported through comprehensive training programmes and a focus on well-being, making it an ideal place for those seeking meaningful and rewarding careers in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Delivery Lead in Wolverhampton
✨Join the IT Consultancy Buzz
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We think you need these skills to ace Systems Delivery Lead in Wolverhampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at WMJobs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at WMJobs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at WMJobs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
