Relief Duty Officer in Wolverhampton

Relief Duty Officer in Wolverhampton

Wolverhampton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing leisure facilities and ensure top-notch cleanliness and customer care.
  • Company: South Staffordshire Council, committed to community health and fitness.
  • Benefits: Flexible relief contract with evening and weekend shifts.
  • Why this job: Lead a team and make a positive impact on your community's leisure experience.
  • Qualifications: Experience in leisure centre operations and knowledge of health & safety required.
  • Other info: Great opportunity for personal growth and development in a supportive environment.

The predicted salary is between 24000 - 36000 £ per year.

South Staffordshire Council, Wombourne and Codsall Leisure Centres are seeking enthusiastic individuals for the role of Duty Officer to assist with the operational management of Council leisure facilities, ensuring high standards of cleanliness, customer care and health & safety, to lead shifts as the responsible member of staff on duty and providing supervision of leisure centre staff.

Responsibilities

  • Assist with operational management of leisure facilities.
  • Ensure high standards of cleanliness, customer care, and health & safety.
  • Lead shifts as the responsible member of staff on duty.
  • Supervise leisure centre staff.
  • Contribute to the performance management of the Council’s health & fitness membership products by leading the team and ensuring the appropriate sales and retention processes are followed.

Hours of Work

Relief contract; involves evening and weekend working.

Essential Criteria

  • Previous experience in the operation of a leisure centre.
  • Knowledge of health & safety and risk assessments.
  • Proficiency with Microsoft packages.
  • First Aid at Work Certificate (required within 3 months of appointment).

Background Check

This post requires possible criminal background checks. An enhanced disclosure check through the Disclosure and Barring Service will be conducted, and offer of appointment is subject to a satisfactory clearance.

Application Process

Applicants who meet the essential criteria will be shortlisted and contacted to arrange an interview date. Interviews will be held at Codsall Community Hub. Where we receive a high number of applicants, we may conduct a telephone interview or assessment test before shortlisting for interview. The Council operates a Guaranteed Interview Scheme for applicants with a disability who meet the essential criteria required for the post.

Closing Date

Friday 27th February 2026

We reserve the right to end the application process at our discretion, should we receive sufficient applications.

Relief Duty Officer in Wolverhampton employer: WMJobs

South Staffordshire Council offers a dynamic and supportive work environment for the Relief Duty Officer role, where you can make a meaningful impact on community health and fitness. With a focus on high standards of cleanliness and customer care, employees benefit from a culture of teamwork and professional development, alongside flexible working hours that accommodate evening and weekend shifts. Join us in fostering a vibrant leisure experience while enjoying opportunities for growth within the council's diverse facilities.
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Contact Detail:

WMJobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Duty Officer in Wolverhampton

✨Tip Number 1

Get to know the leisure centre vibe! Visit Wombourne and Codsall Leisure Centres, chat with staff, and soak up the atmosphere. This will help you understand what they value in a Duty Officer and show your genuine interest.

✨Tip Number 2

Brush up on your health & safety knowledge! Familiarise yourself with common practices and regulations in leisure centres. Being able to discuss these confidently during your interview will set you apart from the crowd.

✨Tip Number 3

Show off your leadership skills! Think of examples where you've led a team or managed a situation effectively. The role requires supervising staff, so demonstrating your experience in this area will be key.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye out for any updates or tips we might share about the interview process!

We think you need these skills to ace Relief Duty Officer in Wolverhampton

Operational Management
Customer Care
Health & Safety Knowledge
Supervision Skills
Performance Management
Sales and Retention Processes
Experience in Leisure Centre Operations
Risk Assessment Knowledge
Proficiency with Microsoft Packages
First Aid at Work Certificate

Some tips for your application 🫡

Show Your Enthusiasm: When you're writing your application, let your passion for leisure management shine through! We want to see that you're excited about the role and ready to contribute to our team.

Highlight Relevant Experience: Make sure to mention any previous experience you have in operating leisure centres. We love seeing how your background aligns with the responsibilities of the Duty Officer role!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.

How to prepare for a job interview at WMJobs

✨Know Your Stuff

Make sure you brush up on your knowledge of health & safety regulations and risk assessments. Being able to discuss these confidently will show that you're serious about the role and understand the responsibilities that come with it.

✨Show Your Leadership Skills

Since you'll be leading shifts, think of examples from your past experiences where you've successfully managed a team or handled a challenging situation. Be ready to share these stories during the interview to demonstrate your capability as a Duty Officer.

✨Customer Care is Key

Prepare to talk about how you would ensure high standards of customer care at the leisure centre. Think of specific strategies or initiatives you could implement to enhance the customer experience and keep them coming back.

✨Be Ready for Practical Questions

Expect some scenario-based questions that test your problem-solving skills in a leisure centre environment. Practise answering questions like how you would handle a health & safety incident or manage staff during a busy shift.

Relief Duty Officer in Wolverhampton
WMJobs
Location: Wolverhampton
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  • Relief Duty Officer in Wolverhampton

    Wolverhampton
    Full-Time
    24000 - 36000 £ / year (est.)
  • W

    WMJobs

    50-100
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