Wolverhampton Homes Ltd is seeking a Customer Service Advisor to join the Customer Contact & Access team in Wolverhampton. You will be the first point of contact for customers, providing right-first-time advice and support via phone, email, social media and our customer portal on housing-related services.
The role involves promoting online services to support the digital agenda, delivering a friendly and professional service, and logging and routing enquiries to the appropriate teams.
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Housing Customer Service Advisor - Digital Support in Wolverhampton employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive and friendly work environment for Social Workers in the picturesque Malvern Hills area. With a strong emphasis on professional development, flexible working arrangements, and a commitment to employee well-being, you will thrive in a culture that values collaboration and innovation. Join a dedicated team where your contributions are recognised and where you can make a meaningful impact in the lives of those you support.