At a Glance
- Tasks: Support compliance programmes and contracts, ensuring homes are safe and well-maintained.
- Company: Wolverhampton Homes, dedicated to providing quality homes and services.
- Benefits: 25 days annual leave, flexible working, pension scheme, and employee wellbeing support.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Join a passionate team making a real difference in the community.
- Qualifications: Strong admin skills, confident with data, and excellent communication abilities.
The predicted salary is between 29444 - 31682 £ per year.
Wolverhampton Homes Ltd is looking for an organised and customer-focused Contract Monitoring Assistant to join our Asset Compliance team. This is a fantastic opportunity for someone who enjoys working with people, data and processes, and wants to play an important role in ensuring our homes remain safe, compliant and well maintained.
What You'll Be Doing:
- Supporting the delivery of key compliance programmes and contracts across Wolverhampton Homes.
- Supporting Contract Managers with the monitoring and administration of compliance contracts.
- Maintaining accurate records, databases and performance information.
- Preparing reports, meeting notes and statistical information.
- Liaising with customers, contractors and colleagues to support project delivery.
- Responding to customer enquiries and providing excellent customer service.
- Supporting audits, inspections and compliance activities.
- Assisting with customer engagement, meetings and communications.
- Helping to monitor contractor performance and ensure actions are completed.
About you:
- Has excellent administration and organisational skills.
- Is confident working with data, spreadsheets and IT systems.
- Can manage competing priorities and work on their own initiative.
- Has strong communication and customer service skills.
- Can build positive relationships with colleagues, contractors and customers.
Why work for Wolverhampton Homes?
- 25 days annual leave plus bank holidays.
- Local Government Pension Scheme.
- Flexible and agile working opportunities where service needs allow.
- Learning and development opportunities.
- Employee wellbeing support.
- Staff discount schemes and travel benefits.
Equality and Diversity:
We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums. Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.
Reports To: Contract Manager
Closing date: 9 August 2026
Interview date: 18 August 2026
Contact for an informal discussion / more information: Matthew Fernyhough - Matthew.Fernyhough@wolverhamptonhomes.org.uk
Contract Monitoring Assistant in Wolverhampton employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Monitoring Assistant in Wolverhampton
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like WMJobs and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Contract Monitoring Assistant in Wolverhampton
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
