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- Tasks: Be the friendly face of the community centre, ensuring smooth operations and helping the public.
- Company: Sandwell Metropolitan Borough Council, dedicated to serving the community.
- Benefits: Generous leave, discounts, pension scheme, and salary sacrifice options.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: GCSE English & Maths and excellent customer service skills required.
- Other info: Flexible hours with evening and weekend shifts; great for building your CV.
The predicted salary is between 24000 - 36000 £ per year.
Overview: This is a fixed term contract for 12 months. The Community Partnership Team are looking to recruit a Community Assistant based at West Bromwich Community Centre, Gayton Road West Bromwich B71 1QS. In this hands-on role, you’ll be the welcoming face of the centre, ensuring smooth day-to-day operations.
Responsibilities:
- Dealing with the general public daily.
- Working in a small team to ensure the delivery of services at the centre.
- Responsibility for health and safety compliance, opening and closing the community centre, taking bookings, setting up rooms for user groups, and clearing.
- Some administrative duties and cash handling will also be involved.
About you:
This role requires someone with excellent customer service skills. There is some evening (until 10pm) and weekend working involved and so flexibility is required. The qualification requirements are GCSE English & Maths. If you enjoy helping others and take pride in keeping things running efficiently, we’d love to hear from you!
Benefits:
- Generous annual leave entitlement, with additional entitlement granted to employees who complete 5 years continuous service with Sandwell or other local authorities.
- Access to our Employee Benefits portal which includes discounts on a number of retail locations, gym membership and more.
- Salary sacrifice schemes for cars and bikes.
- Access to the Local Government Pension Scheme.
Hours: 30 hours per week
How to apply and contact:
For more information please contact Nick Garratt e-mail nick_garratt@sandwell.gov.uk. To apply please download the attached application form at the bottom of this advert and return to: Hrresourcing_applications@sandwell.gov.uk. We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk.
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs. Click here to find out more about our One Team Framework: Values and Behaviours https://www.sandwell.gov.uk/WeAreSandwell/council/story.
Community Assistant in West Bromwich employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Assistant in West Bromwich
✨Tip Number 1
Get to know the community! Spend some time visiting local events or groups related to the role. This will not only help you understand the needs of the community but also show your genuine interest when you chat with the hiring team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with the public, try role-playing different scenarios with friends or family. This will help you feel more confident and prepared for any questions during the interview.
✨Tip Number 3
Be flexible and ready to adapt! The job involves evening and weekend work, so be sure to highlight your availability in conversations. Showing that you're willing to go the extra mile can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and tech-savvy, which is a great fit for the Community Assistant role!
We think you need these skills to ace Community Assistant in West Bromwich
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and proactive nature that fits perfectly with our community vibe.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got customer service skills or have worked in a team before, shout about it! We love seeing how your background aligns with what we’re looking for.
Follow Instructions: Pay close attention to the application process. Download the application form from our website and make sure you send it to the right email address. Following these steps shows us you can handle details, which is super important for this role!
Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get loads of applications, so get yours in as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at WMJobs
✨Know the Community Centre Inside Out
Before your interview, take some time to research the West Bromwich Community Centre. Familiarise yourself with its services, events, and the community it serves. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role heavily involves dealing with the public, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this will demonstrate your suitability for the position.
✨Highlight Your Teamwork Experience
Working in a small team is key for this role, so be ready to discuss your experiences collaborating with others. Share stories that illustrate your ability to work well in a team, resolve conflicts, and contribute positively to group dynamics.
✨Be Ready for Flexibility Questions
With evening and weekend shifts involved, expect questions about your availability. Be honest about your schedule and express your willingness to adapt. Showing that you're flexible and committed to the role will make a great impression.
