At a Glance
- Tasks: Support waste management services through customer interactions via phone, email, and in-person.
- Company: Herefordshire Council, dedicated to serving the community.
- Benefits: Competitive salary, pension scheme, and flexible working options.
- Other info: Part-time role with a supportive team and growth opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Excellent communication and IT skills required.
The predicted salary is between 25989 - 28142 € per year.
Herefordshire Council is looking for a Technical Support Officer in Hereford. This part-time position supports waste management services, focusing on customer service interactions via phone, email, and in-person.
Candidates should have excellent communication and IT skills.
Benefits include:
- A salary range of £25,989 to £28,142 pro-rata
- Enrolment in the Local Government Pension Scheme
- Flexible working options
The closing date for applications is 1 June 2026.
Waste Services Support Specialist (Part-Time) employer: WMJobs
Herefordshire Council is an excellent employer, offering a supportive work environment that prioritises employee well-being and professional growth. With flexible working options and a commitment to customer service excellence, this part-time role as a Waste Services Support Specialist allows you to make a meaningful impact in the community while enjoying benefits such as enrolment in the Local Government Pension Scheme and competitive salary. Join us in Hereford, where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Waste Services Support Specialist (Part-Time)
✨Tip Number 1
Make sure you know the ins and outs of waste management services. Brush up on your knowledge about customer service interactions, as this role is all about helping people effectively.
✨Tip Number 2
Practice your communication skills! Whether it's over the phone or face-to-face, being clear and friendly can make a huge difference in how you connect with potential employers.
✨Tip Number 3
Don’t forget to showcase your IT skills! Familiarise yourself with common software used in customer service roles, as this will help you stand out during interviews.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re here to support you every step of the way, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Waste Services Support Specialist (Part-Time)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background fits with the Waste Services Support Specialist role, so don’t hold back on showcasing your customer service expertise!
Show Off Your Communication Skills:Since this role involves a lot of customer interactions, it’s crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language, and maybe even share a brief example of a time you handled a tricky customer situation.
Highlight Your IT Proficiency:We’re looking for someone who’s comfortable with technology, so be sure to mention any relevant IT skills or software you’ve used. This could include anything from managing databases to using specific waste management systems.
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for the Waste Services Support Specialist position!
How to prepare for a job interview at WMJobs
✨Know Your Waste Management Basics
Before the interview, brush up on the key aspects of waste management services. Understand the common challenges and solutions in the industry, as this will show your genuine interest and knowledge about the role.
✨Show Off Your Communication Skills
Since this role involves customer service interactions, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided excellent service, and be ready to share those stories.
✨Demonstrate Your IT Proficiency
Familiarise yourself with common software and tools used in waste management and customer service. Be prepared to discuss your experience with IT systems, as this will highlight your ability to adapt and thrive in a tech-driven environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, specific challenges the department faces, or how success is measured in the role. It shows you're engaged and serious about the position.
