At a Glance
- Tasks: Support and improve adult social care services through co-production and engagement.
- Company: Join a dedicated team focused on enhancing social care practices.
- Benefits: Agile working, generous leave, and a rewarding pay package.
- Other info: Opportunity to work flexibly across various locations in Warwickshire.
- Why this job: Make a real difference by collaborating with those who use social care services.
- Qualifications: Experience in social care or public engagement, plus knowledge of the Care Act 2014.
The predicted salary is between 30000 - 40000 € per year.
About The Team
The Service Development and Assurance Team consists of 11 staff in various roles who focus on supporting and improving practice and the services provided by adult social care.
About The Role
There are four main aspects to the role, but the main focus will be on co‑production. If you have experience of working with people in a co‑production or engagement role, we would be interested in hearing from you. Our ethos is that the best way to improve social care services is to work in collaboration with people who have experience of using them. You would be working with our two experienced Co‑production Leads and our dedicated group of Experts by Experience.
Key Responsibilities
- Directly support Experts by Experience;
- Promote opportunities to work with adult social care;
- Communicate through a variety of methods including social media;
- Develop our webpages;
- Work with adult social care teams to embed our co‑production approach.
Key Requirements
- A qualification in Social Care/Health Services or a minimum of 3 years’ experience in the care sector;
- Experience of co‑production or public engagement work;
- Knowledge and understanding of the Care Act 2014 and experience of working with quality assurance initiatives;
- Organisational and IT skills, including a sound working knowledge of MS Office applications such as Excel;
- Ability to work independently and on an agile working basis across home, Shire Hall, Warwick and occasionally at other venues in Warwickshire.
Candidates may be required to complete a short task as part of the interview process, if selected.
Benefits
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus.
Service Assurance and Improvement Officer in Warwick employer: WMJobs
As a Service Assurance and Improvement Officer, you will join a dedicated team committed to enhancing adult social care through co-production and collaboration with those who have lived experience. Our supportive work culture prioritises employee growth, offering opportunities for professional development while enjoying the flexibility of agile working arrangements in the beautiful surroundings of Warwickshire. With generous annual leave and a focus on meaningful engagement, we strive to create a rewarding environment for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Service Assurance and Improvement Officer in Warwick
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those involved in co-production. Attend events or webinars where you can meet potential colleagues and learn more about the field.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous work in co-production or engagement roles. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Get social! Use platforms like LinkedIn to connect with professionals in adult social care. Share relevant content and engage in discussions to showcase your passion for improving services.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Service Assurance and Improvement Officer in Warwick
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in co-production and engagement roles. We want to see how your background aligns with our ethos of collaboration in improving social care services.
Showcase Relevant Experience:Don’t just list your qualifications; share specific examples of how you've worked with Experts by Experience or in similar settings. This will help us understand your hands-on experience and commitment to the role.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WMJobs
✨Know Your Co-Production Stuff
Make sure you brush up on co-production principles and how they apply to social care. Be ready to share examples from your past experiences where you've successfully engaged with service users or stakeholders.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare to discuss how you've effectively used different methods to engage with people. Think about times you've used social media or developed content for webpages to promote services.
✨Familiarise Yourself with the Care Act 2014
Understanding the Care Act is crucial for this position. Make sure you can explain its significance and how it impacts service delivery. Bring in any relevant experiences that demonstrate your knowledge of quality assurance initiatives.
✨Be Ready for a Task
If you're selected, you might have to complete a short task during the interview. Don’t stress! Use this as an opportunity to showcase your organisational skills and how you approach problem-solving in real-time.