At a Glance
- Tasks: Manage payroll operations and ensure accurate payments for colleagues and clients.
- Company: Warwickshire County Council, committed to equality and employee support.
- Benefits: Local Government Pension, lifestyle discounts, health plans, and flexible working options.
- Other info: Entry-level position with great career growth and training opportunities.
- Why this job: Join a supportive team and make a real difference in payroll accuracy.
- Qualifications: Experience in payroll management and strong IT skills, especially in Excel.
The predicted salary is between 30000 - 42000 £ per year.
About The Team
The Workforce Support Officer — Payroll is based in Warwick within the Payroll Team, part of Workforce Services. This role is essential to ensuring Warwickshire County Council’s payroll operations are conducted accurately and promptly, supporting both colleagues and clients. As part of the payroll team, you will utilise modern systems and collaborate with dedicated professionals, all working towards the shared goal of delivering correct payments the first time, every time.
About The Role
- Plan and execute payroll operations in accordance with established Service Level Agreements (SLAs), prioritising both quality and timeliness.
- Provide advanced system support across payroll, pensions, and employee benefits, including inputting, interrogating, and reporting on payroll data to ensure correct payments are processed.
- Maintain comprehensive process guidance, assist with internal and client audits, and promote data quality and housekeeping standards.
- Deliver training on payroll software to colleagues and clients and lead small-scale improvement projects to enhance service delivery.
- Resolve customer queries (using platforms such as iTrent, Five9, and Hornbill) with professionalism and confidentiality.
Key Requirements
- Demonstrated experience managing high-volume and complex payroll or financial records, with the ability to reconcile large datasets, quickly identify anomalies, and maintain accuracy at scale.
- Strong IT proficiency, especially in Excel, with the capability to independently interpret and analyse information to resolve issues.
- Exceptional organisational and prioritisation skills suited to a fast-paced environment, along with clear, confident communication and discretion.
- Desirable: CIPD Level 3 / CIPP qualification or relevant experience or currently working towards certification.
Benefits And Wellbeing
- Local Government Pension Scheme (LGPS) with Shared Cost Additional Voluntary Contributions (AVCs).
- Access to lifestyle discounts and savings through Vivup, Cycle to Work scheme, and various wellbeing resources.
- Participation in Citysave Credit Union and a car lease scheme through partner organisations.
- Health Cash Plan (BHSF) features a 24/7 GP helpline, and support from the Employee Assistance Programme (EAP).
- Discounted gym membership and access to Fitter Futures Warwickshire.
- Agile working guidance and enhanced family‑friendly leave, including the option to purchase additional annual leave.
- Recognition through STAR Awards and long‑service acknowledgement.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required. You must be able to speak and provide advice in accurate spoken English to the public.
Closing Date: 28th January 2026
EEO Statement: Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.
Seniority level: Entry level
Employment type: Full-time
Job function: Human Resources
Industries: Human Resources Services
Contact: To discuss the role please contact Joeanne Bourne by emailing.
Payroll Officer- Workforce Services in Warwick employer: WMJobs
Warwickshire County Council is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With access to comprehensive benefits such as the Local Government Pension Scheme, lifestyle discounts, and agile working options, employees are empowered to thrive both personally and professionally in a collaborative environment dedicated to delivering accurate payroll services.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Officer- Workforce Services in Warwick
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Payroll Officer- Workforce Services in Warwick
Some tips for your application 🫡
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Align with Company Culture:Make sure your application speaks to WMJobs's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at WMJobs
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with WMJobs.
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