Role Overview
We are seeking an efficient and customer‑focused Office Assistant to join our team at Whitehall Nursery & Infant Academy. The successful candidate will carry out reception duties, answer general telephone, email and face‑to‑face enquiries, and ensure all visitors are welcomed, signed in and made aware of safeguarding procedures. They will also support arrangements for school trips and events, provide administrative support to teaching staff and others, and assist with the marketing and promotion of the school under the direction of the School Business Manager.
Responsibilities
- Receive and welcome visitors, ensuring signing and safeguarding compliance.
- Handle telephone, email and face‑to‑face enquiries efficiently.
- Assist with the planning and execution of school trips and events.
- Provide administrative support to staff, including document preparation and filing.
- Support marketing and promotional activities for the school.
Qualifications
- Previous experience in an office environment.
- Understanding of school roles and responsibilities.
- Strong communication and front‑of‑house skills.
- Good literacy and numeracy abilities.
- Excellent time‑management and the ability to work independently.
- Can‑do problem‑solving attitude and attention to detail.
- Successful DBS check and two references.
- Fluency in spoken and written English.
Benefits and Conditions
- Salary: £18,534 – £20,069 per annum (Grade 4 SCP 6 – 11).
- 25 hours per week (8:15 am – 1:15 pm) during term time plus training days.
- Permanent contract.
- High‑quality ICT provision and support for ongoing professional development.
- Positive, supportive working environment and dedicated professional team.
- Commitment to safeguarding and the welfare of all pupils.
Location
Whitehall Nursery & Infant Academy, West Bromwich Road, Walsall, WS1 3HS
