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- Tasks: Supervise poolside, ensure swimmer safety, and deliver excellent customer service.
- Company: Walsall Council, dedicated to promoting active lifestyles.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a difference by keeping swimmers safe and enhancing their leisure experience.
- Qualifications: NPLQ qualification and strong communication skills required.
- Other info: Flexible shifts with opportunities for career development in leisure services.
The predicted salary is between 22400 - 23600 £ per year.
Walsall Council is looking for motivated, responsible and customer-focused Lifeguards to help keep our swimmers safe and our leisure environment clean and welcoming for all our customers.
What you’ll do:
- Supervise poolside activity and ensure safety of swimmers at all times
- Respond confidently to emergencies
- Deliver excellent customer service and a positive experience for all visitors
- Assist with equipment set-ups and centre cleanliness
What you’ll need:
- An NPLQ qualification
- Good communication skills with a calm, proactive and safety-minded approach
The vacancies available are:
- Bloxwich Active Living Centre: 1 x Part-Time 18.5 hours
- Oak Park Active Living Centre: 2 x Full-Time 37 hours, 1 x Part-Time 19.5 hours, 1 x Part-Time 12 Hours
- Walsall Gala Swimming & Fitness Centre: 2 x Full-Time 37 hours, 2 x Part-Time 19.5 hours
We are seeking enthusiastic and committed leisure professionals to join our team to help us achieve our goal of More People, More Active, More Often. You will be responsible for the presentation and delivery of all services within our leisure centres, providing a high-quality service and the safe supervision of customers with excellent lifeguarding duties.
The successful candidates must have experience in a front-line customer service environment and hold an RLSS Pool Lifeguarding qualification. Walsall leisure is committed to the development of all employees. We are looking for driven individuals who will have the opportunity to upskill and attend further training in swimming teaching, relief duty management, Centre assistant and gym instructor work.
Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for this role.
The job role requires working rotating shifts including evenings and weekends and Bank Holidays.
Application process:
When completing your online application form, you must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them.
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
If you would like to know more about this role, please contact: andrew.dale@walsall.gov.uk
Closing date for applications: 8th February 2026
Leisure Attendants - Ref: EE12125 in Walsall employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendants - Ref: EE12125 in Walsall
✨Tip Number 1
Get to know the leisure centres you're applying to! Visit them if you can, chat with current staff, and soak up the vibe. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Lifeguard, you'll need to be calm and clear under pressure. Try role-playing emergency scenarios with friends or family to build your confidence and ensure you're ready for anything.
✨Tip Number 3
When you apply through our website, make sure to highlight your customer service experience. Use specific examples to demonstrate how you've gone above and beyond for customers in the past—this will set you apart from other candidates!
✨Tip Number 4
Don’t forget to showcase your NPLQ qualification! Make it prominent in your application and be prepared to discuss how it equips you to handle various situations at the leisure centre. Confidence in your skills is key!
We think you need these skills to ace Leisure Attendants - Ref: EE12125 in Walsall
Some tips for your application 🫡
Craft Your Supporting Statement: Make sure to write a detailed supporting information statement that highlights how your skills and experience match the criteria in the employee specification. This is your chance to shine, so don’t hold back!
Show Off Your Customer Service Skills: Since we’re all about providing excellent customer service, be sure to mention any relevant experience you have in this area. Talk about how you’ve handled situations and made customers feel welcome.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. Avoid fluff and focus on what makes you a great fit for the role of Leisure Attendant.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need right there.
How to prepare for a job interview at WMJobs
✨Know Your Lifeguarding Stuff
Make sure you brush up on your NPLQ qualification and lifeguarding protocols. Be ready to discuss how you would handle specific emergency situations, as this shows you're proactive and safety-minded.
✨Show Off Your Customer Service Skills
Since the role is all about providing excellent customer service, think of examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to creating a positive experience for all visitors.
✨Prepare for Teamwork Questions
Leisure centres thrive on teamwork, so be prepared to talk about how you work with others. Think of times when you collaborated effectively or helped resolve conflicts within a team setting.
✨Be Ready for Shift Work Discussion
The job involves rotating shifts, including evenings and weekends. Be honest about your availability and show that you're flexible and willing to adapt to the needs of the centre.
