At a Glance
- Tasks: Support IT systems in schools, ensuring tech runs smoothly for staff and students.
- Company: Join the friendly teams at Chuckery Primary and Leighswood School.
- Benefits: Enjoy a supportive environment with professional development opportunities and career growth.
- Other info: Be part of a dedicated team committed to safeguarding children.
- Why this job: Make a real difference in education by enhancing technology for learning.
- Qualifications: Experience in IT support, strong troubleshooting skills, and a Level 3 IT qualification.
The predicted salary is between 26403 - 28142 £ per year.
- Salary
- Hours
37 hours per week, 195 days per year (term time) + 5 days.
The Governors of Chuckery Primary School and Leighswood School are seeking an enthusiastic and proactive IT Technician to join our friendly and dedicated school teams.
This role offers the opportunity to support both schools’ technology infrastructure and provide all aspects of technical support in an educational setting.
Role Overview
The successful candidate will play a key role in supporting both school's technology infrastructure, ensuring that staff and pupils have access to reliable and effective IT systems that enhance teaching, learning, and school operations.
The role is currently predominantly at Chuckery with 1 day per week at Leighswood.
Responsibilities
- Provide IT support to staff and pupils.
- Maintain and troubleshoot computers, laptops, tablets, interactive displays, printers, and other IT equipment.
- Manage user accounts, passwords, and permissions within Microsoft 365 and school systems.
- Support classroom technology and assist staff with educational software.
- Install, configure, and update hardware and software.
- Manage network performance and tickets generated by users to solve first and second line issues and escalating third line issues to our external IT providers where necessary.
- Maintain accurate inventories of ICT equipment and licences.
- Support cybersecurity measures and ensure compliance with data protection requirements.
- Oversee the school website and social media accounts.
- Support the leadership team and admin team in procuring equipment.
- Commission and set up IT equipment across both schools.
- Support an apprentice IT technician.
Qualifications
- Has experience of providing IT support in a professional environment, preferably a school.
- Possesses strong troubleshooting and problem‑solving skills.
- Has knowledge of Microsoft Windows 10/11, Microsoft 365, Intune, managing Chrome OS and Apple devices, networking, and cloud‑based technologies.
- Has a minimum Level 3 or equivalent IT qualification.
- Can communicate effectively with colleagues of varying technical ability.
- Is organised, reliable, and able to prioritise workload effectively.
- Works well independently and as part of a team.
- Shares our commitment to safeguarding and promoting the welfare of children and young people.
Benefits
- A supportive and welcoming working environment.
- A strong commitment to your professional development, including funding to support your career aspirations e. g. achieving a Level 4 Network Manager qualification.
- Two well‑resourced schools.
- An enthusiastic team across both schools.
- The support of our wider group of schools that form the Cadmus Federation.
Both Chuckery Primary School and Leighswood School are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment.
Shortlisted candidates will be subject to appropriate safeguarding checks, including online checks, in line with Keeping Children Safe in Education (2026).
It is an offence to apply for this role if you are barred from engaging in regulated activity with children.
The successful candidate will be subject to an enhanced DBS check.
Further information can be found in our Child Protection Policy.
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We think this is how you could land ICT Technician (TV11826) in Walsall
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We think you need these skills to ace ICT Technician (TV11826) in Walsall
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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
