At a Glance
- Tasks: Support families through early intervention and collaboration with various partners.
- Company: Walsall Council, an Ofsted 'Outstanding' local authority focused on children's welfare.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a team committed to safeguarding and promoting children's welfare.
- Why this job: Make a real difference in children's lives while working in a dynamic team.
- Qualifications: Relevant qualifications at level 3 or higher and experience in family support.
The predicted salary is between 35412 - 38220 € per year.
Walsall Council's Family Help Service provides help at the earliest opportunity through a whole family approach based on collaboration with families and partners from schools, health, children’s services, and the community. We have vacancies for 2 Family Help Support Workers to enhance our sense of purpose and growing expertise. One will be based within the East Locality and the second will be based with the 0 - 5 Young and Thriving Team.
These are exciting opportunities for dynamic and experienced “family-centred” practitioners who hold relevant academic or professional qualifications at level 3 or higher to play a significant role within the delivery of our Family Help Service. We are looking for enthusiastic candidates who have significant experience and working knowledge of an early intervention setting and statutory work with children and families.
We seek reflective practitioners with a track record of working holistically with children, young people, and families within a whole family model. Highly skilled practitioners will demonstrate extensive capability in engagement, undertaking comprehensive whole family assessments that create clear goals, and support the use of evidence-informed practice. We especially invite applications from workers with experience of working with children with additional needs and their families.
Applicants should demonstrate their skill set to act as a “lead professional” and the importance of working purposefully and collaboratively with all family members and other agencies to achieve the best outcomes for children. An awareness of SEND, education issues, and understanding of how to work with schools and families to drive engagement of children and families in educational attendance and ambition is essential.
Walsall Council’s Children’s Services are the only Ofsted ‘Outstanding’ local authority in the Black Country. During a visit in May 2025, Inspectors described Walsall Council as a place where children were at the heart of. The council’s journey of continuous improvement started in 2017 and has since transformed into a service with a clear vision, priorities, and plan, all informed by the views of our staff and children.
Staff are at the core of delivering great outcomes for children and young people in Walsall, underpinned by our Walsall Right 4 Children vision. The latest Ofsted inspection demonstrated that staff in children’s services are proud to work for Walsall Council and feel supported to do great work. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all children, young people, and vulnerable adults entrusted to our care, and it is our expectation that all staff will share this commitment.
We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people, and vulnerable adults. Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied, or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities, and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
Closing Date: 2nd June 2026.
Family Help Support Workers - Ref: CH01526 in Walsall employer: WMJobs
Walsall Council is an exceptional employer, renowned for its commitment to safeguarding and promoting the welfare of children and families. With a strong focus on employee development and a supportive work culture, staff are empowered to make a meaningful impact within the community. As the only Ofsted 'Outstanding' local authority in the Black Country, Walsall Council offers Family Help Support Workers the opportunity to thrive in a collaborative environment that values their expertise and dedication to improving outcomes for children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Family Help Support Workers - Ref: CH01526 in Walsall
✨Tip Number 1
Get to know the Family Help Service inside out! Familiarise yourself with their whole family approach and how they collaborate with schools, health services, and the community. This will help you speak their language during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of Walsall Council on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences working with families and children, especially in early intervention settings. Be ready to share specific examples that highlight your skills and how you’ve made a positive impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Walsall Council and contributing to their outstanding service.
We think you need these skills to ace Family Help Support Workers - Ref: CH01526 in Walsall
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what Walsall Council is looking for in a Family Help Support Worker. This will help you tailor your application to highlight your relevant skills and experiences.
Craft Your Supporting Information Statement:This is your chance to shine! When filling out the supporting information section, be specific about how your skills and experiences meet the criteria outlined in the employee specification. Use examples from your past work to demonstrate your capabilities.
Showcase Your Family-Centred Approach:Since this role is all about working with families, make sure to emphasise your experience in family-centred practices. Talk about how you've engaged with families in previous roles and how you can contribute to the whole family model that Walsall Council promotes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised and makes the process smoother for everyone involved.
How to prepare for a job interview at WMJobs
✨Know Your Family-Centred Approach
Make sure you understand the whole family model and how it applies to your work. Be ready to discuss specific examples from your experience where you've successfully engaged with families and collaborated with other agencies.
✨Showcase Your Reflective Practice
Prepare to talk about how you reflect on your practice and learn from experiences. Think of a situation where you adapted your approach based on feedback or outcomes, and be ready to share that story.
✨Demonstrate Your Knowledge of SEND
Brush up on your understanding of Special Educational Needs and Disabilities (SEND) and how they impact children and families. Be prepared to discuss strategies you've used to support children with additional needs in an educational setting.
✨Craft Your Supporting Information Statement
When filling out your application, make sure your supporting information statement is detailed and directly addresses the criteria in the employee specification. This is your chance to shine, so highlight your relevant skills and experiences clearly!
