At a Glance
- Tasks: Assess needs and provide low-level daily living aids to support independence.
- Company: Sandwell Metropolitan Borough Council, dedicated to improving lives.
- Benefits: Competitive salary, permanent contract, and meaningful work every day.
- Other info: Join a supportive team focused on customer care and community impact.
- Why this job: Make a real difference in the lives of vulnerable adults.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
The predicted salary is between 27254 - 31022 £ per year.
Sandwell Metropolitan Borough Council is looking for a compassionate and motivated Trusted Triage Assessor to join our Joint Equipment Stores team. This rewarding role combines assessment, customer-focused support and the delivery of low-level daily living aids to help people remain safe, independent and confident in their own homes.
About The Role
As a Trusted Triage Assessor, you will undertake assessments with adults to identify their needs and provide or recommend appropriate low-level equipment and daily living aids. You will work directly with residents in their homes, providing practical solutions that improve wellbeing and prevent or delay the need for more intensive services.
Key Responsibilities
- Assessing the needs of adults and identifying appropriate low-level daily living aids and equipment.
- Delivering, fitting and maintaining equipment in customers' homes.
- Providing instruction, guidance and practical demonstrations to ensure equipment is used safely and effectively.
- Carrying out risk assessments and maintaining accurate case records and documentation.
- Making referrals and signposting individuals to other services and agencies where appropriate.
- Promoting the use of assistive technology and equipment solutions that maximise independence.
- Ensuring equipment is collected and recycled when no longer required.
- Working closely with health, social care and community partners to achieve positive outcomes for residents.
About You
We are seeking an individual who is committed to excellent customer service and improving the lives of vulnerable adults.
Essential Requirements
- Experience working with vulnerable adults.
- Experience within a repair, maintenance, installation or equipment-related environment.
- Literacy Level 2 qualification (or equivalent).
- Full UK driving licence and ability to drive a long wheel based vehicle.
- Strong communication and interpersonal skills.
- Good IT and record-keeping skills.
- Knowledge of safeguarding, customer care and safe working practices.
- Ability to manage a varied workload and work independently as well as part of a team.
We Are Looking For Someone Who Is:
- Empathetic and customer-focused.
- Practical and solution-oriented.
- Organised and able to prioritise competing demands.
- Committed to maintaining dignity, privacy and independence for the people they support.
- Passionate about achieving positive outcomes for local residents.
Why Join Us?
This is an opportunity to make a meaningful difference every day. By assessing needs and providing the right equipment at the right time, you will help people remain independent, reduce risks and improve their quality of life. You'll be joining a service built around the values of:
- One Team - working together to achieve great results.
- Customer Focused - putting residents at the heart of everything we do.
- Inclusive - valuing diversity and treating everyone with respect.
- Ambitious - continually striving for improvement.
- Accountable - delivering on our commitments.
Additional Information
Enhanced DBS with Children's and Adults Barring List Check required. The role involves assessment visits, equipment delivery, manual handling, driving duties and lone working.
Truster Triage Assessor in Tipton employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Truster Triage Assessor in Tipton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at WMJobs.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from WMJobs!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like WMJobs, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at WMJobs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Truster Triage Assessor in Tipton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to WMJobs:Before hitting send, make sure to tailor your application specifically to WMJobs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at WMJobs
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
