At a Glance
- Tasks: Support clients to maintain their tenancies and prevent homelessness through advice and guidance.
- Company: Telford & Wrekin Council, committed to making a difference in the community.
- Benefits: Competitive pay, generous leave, pension scheme, and staff discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact on people's lives while developing your skills in a supportive environment.
- Qualifications: Passion for helping others; experience is a plus but not essential.
The predicted salary is between 30000 - 42000 £ per year.
This is an exciting opportunity for someone that is passionate about making a difference to the lives of people that are homeless or at risk of becoming homeless. Tenancy Sustainment Officers work face to face with their customers as well as in an office environment and spend time working from home. Experience in a similar role is desired but not essential for a motivated candidate; full training will be given.
A Tenancy Sustainment Officer provides support to clients to ensure they maintain their tenancy and prevent them from becoming homeless. This involves working with both the tenant and landlord to ensure the tenancy is sustained through:
- Supporting the tenant in managing and maintaining their tenancy
- Advice on budgeting
- Linking with other support services
- Lifestyle skills
Providing reassurance to landlords that we will support tenants in meeting their tenancy agreement and encourage more landlords to house clients who are either rough sleeping or likely to become homeless. We have two posts available, one of which will work specifically with people rough sleeping or at risk of doing so.
If you have any questions about this post please feel free to email. At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
A CV template is available if you do not already have a CV. We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8
Tenancy Sustainment Officer in Telford employer: WMJobs
Telford & Wrekin Council is an exceptional employer dedicated to making a positive impact in the community, particularly for those facing homelessness. With a strong commitment to employee development, we offer comprehensive training, competitive pay, and generous leave entitlements, all within a diverse and inclusive work culture that values every voice. Our flexible working arrangements and supportive environment ensure that you can thrive both personally and professionally while making a meaningful difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Telford
✨Tip Number 1
Get to know the role inside out! Research what a Tenancy Sustainment Officer does and think about how your skills can make a difference. This will help you stand out when you chat with potential employers.
✨Tip Number 2
Network like a pro! Reach out to people in the housing sector or those who work at Telford & Wrekin Council. A friendly chat can lead to valuable insights and maybe even a referral!
✨Tip Number 3
Practice your interview skills! Prepare answers for common questions related to tenancy support and think of examples from your past experiences that showcase your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Telford & Wrekin Council.
We think you need these skills to ace Tenancy Sustainment Officer in Telford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping those at risk of homelessness shine through. We want to see your commitment to making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your CV:Make sure your CV is tailored to the Tenancy Sustainment Officer role. Highlight any experience or skills that relate to supporting tenants, managing tenancies, or working with vulnerable groups. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of support we provide to our clients.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values right there.
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the challenges faced by those at risk of homelessness and the support services available. This will show your passion for making a difference and help you answer questions confidently.
✨Show Empathy
During the interview, demonstrate your ability to connect with people from diverse backgrounds. Share any relevant experiences where you've helped others or worked in challenging situations. This will highlight your suitability for a role that requires compassion and understanding.
✨Prepare Questions
Think of insightful questions to ask the interviewers about the team, the council's approach to tenancy sustainment, or their future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and confidently. The more comfortable you are with your answers, the better you'll perform during the actual interview.
