At a Glance
- Tasks: Assess and review Housing Benefit claims for specified accommodation and analyse rent submissions.
- Company: Join Telford & Wrekin Council, a community-focused organisation that values every voice.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and career progression opportunities.
- Other info: Hybrid working model with excellent wellbeing support and staff discounts.
- Why this job: Make a real difference in the community while developing your analytical and casework skills.
- Qualifications: Strong benefits knowledge and experience in complex casework are essential.
The predicted salary is between 30000 - 40000 £ per year.
Telford & Wrekin Council is creating this new role to strengthen the Council’s work on specified accommodation and to provide additional specialist capacity within our Benefits and Financial Welfare service. It is a 37 hours per week position for a fixed term of three years.
The postholder will:
- Assess and review Housing Benefit claims for specified accommodation.
- Carefully analyse rent and service charge submissions.
- Work constructively with providers to ensure charges are clear, evidence-based and represent value for money.
- Represent the Benefits and Financial Welfare service at provider panel meetings, supporting positive and professional dialogue with providers and internal colleagues to help achieve fair, transparent and sustainable outcomes.
This role is an excellent opportunity for someone with strong benefits knowledge, sound analytical skills and experience of complex casework to take on a specialist role in a high-profile area of work.
What we offer:
- Competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus eight bank holidays and an extra concessionary day.
- Flexible working and career progression.
- Local Government Pension Scheme.
- Staff discounts and salary sacrifice perks.
- Free parking and confidential wellbeing support.
- A hybrid working model – whether you're in the office or working from home, we support a balance that fits your personal and family commitments.
Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups. Please note: We do not hold a sponsorship licence for visas.
Specified Accommodation Officer in Telford employer: WMJobs
Telford & Wrekin Council is an exceptional employer that prioritises the well-being and development of its staff, offering a competitive salary and an impressive leave package that increases with service. With a strong commitment to flexible working arrangements and career progression, employees are supported in achieving a healthy work-life balance while contributing to meaningful community services. The inclusive work culture ensures that every voice is valued, making it a rewarding place to build a career in local government.
