At a Glance
- Tasks: Manage properties and tenancies, ensuring homes are safe and well-managed.
- Company: Join Telford & Wrekin Council, committed to community and quality housing.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and career progression.
- Other info: Hybrid working model with a supportive team environment.
- Why this job: Make a real impact in the community by improving housing options.
- Qualifications: Experience in property management and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Telford & Wrekin Council is looking for an organized and proactive Property Management Officer to oversee a portfolio of properties across the private rented sector and council-managed accommodation. You’ll be responsible for managing tenancies, maintaining property standards and working closely with tenants to ensure homes are safe, well-managed and fit for purpose. This role plays a vital part in helping the Council meet its housing duties and widen the range of quality housing options available within the Borough.
If you have experience managing properties and enjoy balancing compliance, relationships and service delivery, this is a great opportunity to make a real impact.
What We’re Looking For
- You will have experience managing properties or tenancies within a local authority, landlord or letting agency setting, with a good understanding of housing legislation and standards.
- You will be confident working with landlords and tenants, carrying out property inspections, managing rent and payments, and maintaining accurate records and databases.
- You’ll bring strong customer service skills, the ability to balance commercial realities with meeting housing need, and a proactive approach to problem-solving.
- Knowledge of homelessness and housing law, the private rented sector, tenancy agreements and welfare benefits is essential, alongside strong communication, negotiation and report-writing skills.
- We’re looking for someone who is organized, flexible and self-motivated, able to work independently and as part of a team, commercially minded and committed to delivering high-quality customer care.
- A full driving licence is required.
What we offer
- Competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
- Flexible working & career progression.
- Local Government Pension Scheme.
- Staff discounts & salary sacrifice perks.
- Free parking & confidential wellbeing support.
- Hybrid working model - whether you’re in the office or working from home, we support a balance that fits your personal and family commitments.
We believe great services start with great people - and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.
Please note: We do not hold a sponsorship licence for visas.
Property Management Officer in Telford employer: WMJobs
Telford & Wrekin Council is an excellent employer that prioritises the well-being and development of its staff, offering competitive salaries, a generous leave package, and flexible working arrangements to support work-life balance. With a strong commitment to community engagement and diversity, employees are encouraged to grow within their roles while making a meaningful impact on housing services in the Borough. The supportive work culture, combined with career progression opportunities and comprehensive benefits, makes this a rewarding place to work for those passionate about property management and public service.
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Officer in Telford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s not even advertised yet!
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience in property management. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission, especially around customer service and compliance in property management. Show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Property Management Officer in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and your understanding of housing legislation. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about property management and how you can contribute to our mission at Telford & Wrekin Council. Keep it engaging and personal!
Showcase Your Customer Service Skills:Since this role involves working closely with tenants and landlords, make sure to highlight your customer service experience. We love candidates who can demonstrate strong communication and problem-solving abilities!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you brush up on housing legislation and standards before the interview. Familiarise yourself with the key aspects of property management, especially in a local authority context. This will show that you’re not just interested in the role but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed relationships with tenants or landlords in the past. Highlight your strong communication and negotiation skills, as these are crucial for the Property Management Officer role. Think of specific situations where you resolved issues or improved tenant satisfaction.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple properties and tenancies, be ready to discuss how you stay organised. Share your methods for keeping accurate records and databases, and how you prioritise tasks to ensure everything runs smoothly.
✨Be Proactive in Problem-Solving
Think of examples where you’ve tackled challenges head-on. Whether it’s dealing with compliance issues or addressing tenant concerns, showing that you can think on your feet and come up with effective solutions will impress the interviewers.
