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For Companies At a Glance
- Tasks: Assist library users, manage book queries, and promote library events.
- Company: Oakengates Town Council, a community-focused organisation.
- Benefits: Part-time hours, competitive salary, and a friendly work environment.
- Why this job: Join a vibrant team and help your community while developing new skills.
- Qualifications: Knowledge of books, good communication skills, and a desire to learn.
- Other info: Flexible working hours with opportunities for personal growth.
The predicted salary is between 21000 - 22000 £ per year.
Oakengates Town Council invites applications for the Library Service First Point Officers (15 hours per week). Three permanent, part-time opportunities. Grade NJC LC1 7-12 (£26,403 to £28,598) pro rata. Work pattern includes a Saturday on a rota basis.
Responsibilities
- Answering general and book-related queries, issuing, discharging and shelving books
- Promoting library stock
- Cash handling
- Helping with events and activities
- Registering new users
- Helping customers in the use of IT via the public access PCs
- Delivering the First Point @ services provided in the library
Skills and experience
- Knowledgeable about books, online resources and information on the Council website
- Able to work accurately, at times under pressure
- Able to communicate articulately with a diverse range of library customers
- Able to use good questioning skills to comprehend and meet the needs of library customers
- Able to show initiative and a desire for developing new skills
How to apply / contact
For an informal discussion about the role, contact Anita Cund on 01952 567500. Applications to be returned by email or post to: Email: TownClerk@oakengates-tc.gov.uk; Post: The Town Clerk, Oakengates Town Council, The Wakes, Theatre Square, Oakengates, TF2 6EP. Telephone: 01952 567500. Application forms should be returned by 12noon on Monday 19 January 2026; interviews will be on Friday 23 January 2026.
Library Service First Point Officers - Oakengates Town Council in Telford employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Service First Point Officers - Oakengates Town Council in Telford
✨Tip Number 1
Get to know the library and its services before your interview. Familiarise yourself with the books, online resources, and events they offer. This will show that you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a diverse range of customers, it’s crucial to articulate your thoughts clearly. Try role-playing common library scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your initiative! Think of ways you could improve library services or engage with the community. Bringing fresh ideas to the table can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Library Service First Point Officers - Oakengates Town Council in Telford
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your knowledge about books and online resources. We want to see that you’re passionate about helping others find what they need, so show us your enthusiasm in your application!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that highlight your skills and experience without unnecessary fluff. Remember, we’re looking for articulate communicators!
Show Your Initiative: Don’t be shy about showcasing your initiative! If you’ve got ideas for improving library services or events, let us know. We love candidates who are eager to develop new skills and contribute positively to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at WMJobs
✨Know Your Books
Brush up on your knowledge of popular books and online resources. Being able to discuss various genres and recommend titles will show your passion for the library service and help you connect with customers.
✨Practice Your Communication Skills
Since you'll be dealing with a diverse range of library users, practice articulating your thoughts clearly. Role-play common scenarios, like answering queries or assisting with IT, to build your confidence in communicating effectively.
✨Show Initiative
Think of examples where you've taken the initiative in previous roles. Whether it’s suggesting new activities or improving processes, demonstrating your proactive attitude can set you apart from other candidates.
✨Prepare for Pressure
The role may involve working under pressure, especially during busy times. Think of situations where you've successfully managed stress and be ready to share these experiences during the interview to showcase your resilience.