At a Glance
- Tasks: Assist customers, manage book queries, and promote library events.
- Company: Join Madeley Town Council's community-focused team.
- Benefits: Part-time role with a competitive salary and flexible hours.
- Other info: Great opportunity for personal growth and skill development.
- Why this job: Make a difference in your community while working with books and people.
- Qualifications: Knowledge of books, strong communication skills, and a passion for helping others.
The predicted salary is between 26403 - 28598 £ per year.
Madeley Town Council invites you to join our forward‑thinking, community‑focused team as a Library & First Point Officer. This permanent, part‑time role (16.5 hours per week) will be based on alternate Saturdays and is advertised at Grade NJC LC1 7‑12, with a pro‑rata salary of £26,403 to £28,598.
Responsibilities:
- Answer general and book‑related queries, issue, discharge and shelve books.
- Promote library stock.
- Handle cash.
- Promote and deliver library events and activities.
- Register new users.
- Assist customers with use of the public‑access PCs and other IT resources.
- Deliver the ‘First Point @’ services within the library.
Qualifications:
- Knowledgeable about books, online resources, and information available on the Council website.
- Accurate and able to work under pressure.
- Excellent communication skills with a diverse range of library customers.
- Strong questioning skills to understand and meet customer needs.
- Initiative and a willingness to develop new skills.
Library and First Point Officer - Madeley Town Council in Telford employer: WMJobs
Madeley Town Council is an excellent employer that prioritises community engagement and employee development. With a supportive work culture, flexible part-time hours, and opportunities to enhance your skills in a vibrant library setting, you will find meaningful and rewarding employment while making a positive impact in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Library and First Point Officer - Madeley Town Council in Telford
✨Tip Number 1
Get to know the library and community services inside out! Familiarise yourself with the resources available on the Council website and be ready to chat about them during your interview. This shows you're genuinely interested and prepared.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a diverse range of customers, try role-playing common scenarios with friends or family. This will help you feel more confident when answering queries and promoting library events.
✨Tip Number 3
Show off your initiative! Think of a few ideas for library events or activities that could engage the community. Bring these up in your interview to demonstrate your proactive approach and passion for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our forward-thinking team at Madeley Town Council.
We think you need these skills to ace Library and First Point Officer - Madeley Town Council in Telford
Some tips for your application 🫡
Show Your Passion for Libraries:When you're writing your application, let us see your enthusiasm for libraries and community services. Share any relevant experiences or personal stories that highlight your love for books and helping others.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills in communication and customer service, as these are key for the Library & First Point Officer role. We want to see how you can meet our needs!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at WMJobs
✨Know Your Library Stuff
Brush up on your knowledge of books, online resources, and the services offered by Madeley Town Council. Being able to discuss specific titles or resources will show your passion for the role and help you connect with the interviewers.
✨Practice Your Communication Skills
Since this role involves interacting with a diverse range of customers, practice articulating your thoughts clearly. You might want to role-play common library scenarios with a friend to build your confidence in handling queries and promoting events.
✨Show Your Initiative
Think of examples where you've taken the initiative in previous roles or projects. Whether it’s suggesting new library events or improving customer service, demonstrating your proactive attitude can set you apart from other candidates.
✨Prepare for Pressure Situations
The job requires working accurately under pressure, so be ready to discuss how you've managed similar situations in the past. Share specific examples that highlight your ability to stay calm and focused while delivering excellent service.
