At a Glance
- Tasks: Provide excellent customer service and support local authority services.
- Company: Telford & Wrekin Council, dedicated to community service.
- Benefits: Hybrid working, hands-on experience, and professional development opportunities.
- Other info: 15-month apprenticeship with a supportive team and career progression.
- Why this job: Kickstart your career in public service while gaining valuable skills.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Telford & Wrekin Council is offering a 15-month apprenticeship placement in Customer Services.
You will work 37 hours per week, gain hands‑on experience, and progress toward a Level 2 Customer Services Apprenticeship while learning about local authority services.
You will be supported by the Customer Contact Centre team, with training opportunities, guidance, and a pathway to a rewarding career in public service.
This role emphasises customer care, teamwork, and professional development.
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Level 2 Customer Services Apprentice - Hybrid + Benefits in Telford employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
