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For Companies At a Glance
- Tasks: Lead a dedicated team to empower vulnerable adults and promote independent living.
- Company: Join Sandwell Metropolitan Borough Council, committed to transforming lives in the community.
- Benefits: Enjoy discounts, health support, career development, and generous leave.
- Why this job: Make a real difference every day while working in a supportive environment.
- Qualifications: NVQ level 3 in Care and experience managing care staff required.
- Other info: Opportunities for ongoing learning and a strong focus on wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community. At Sandwell Council, we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Every day brings new challenges and the chance to make a meaningful impact. At Willow Gardens we are a supportive team and pride ourselves on our One Team culture. We are focused on delivering a safe and quality service to Our People. The successful individual will be a part of a service which continues to promote a home for life to Our People.
Responsibilities
- Undertake day to day management of an integrated person-centred care and support team in an extra care housing scheme which empowers individuals, promotes independence, choice, dignity, healthy living, and community integration whilst reducing social isolation and disability.
- Provide an inclusive and active environment where services are developed in partnership with people who use our services and fully integrated with the local community.
- Deputising for the Extra Care Manager/Assistant Manager and providing cover as necessary.
- Line manage a cohort of Care staff.
- Support the Registered Manager and Assistant Manager to develop the service and build an innovative Extra Care service for the future in line with the Preventative Care Strategy.
You will bring
- NVQ level 3 in Care or equivalent.
- At least 2 years’ experience of formally line managing Care staff.
- Minimum of 2 years working with Vulnerable Adults with Care and Support needs.
- Experience and understanding of Premise management.
We offer
- Access to our award-winning employee benefits scheme — discounts on retail, gyms, cinema, and more!
- A strong focus on health and wellbeing to support you inside and outside of work.
- Opportunities for ongoing learning and career development.
- Generous annual leave entitlement.
- Salary sacrifice schemes for cars and bikes.
- Membership in the local government pension scheme.
- Confidential free counselling services to support your mental health.
You will need to complete an Enhanced Adults Barring DBS check.
Closing date: 26 February 2026
Planned interview date: 9 March 2026
For an informal discussion, please contact Lorraine Skipp on 0121 569 5816 or Email lorraine_skipp@sandwell.gov.uk
To apply please download the attached application form at the bottom of this advert and return to: lorraine_skipp@sandwell.gov.uk
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible.
When completing your application please refer to the supporting documents attached. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs
Click here to find out more about our One Team Framework: Values and Behaviours https://www.sandwell.gov.uk/WeAreSandwell/asc/working-adult-social-care https://www.sandwell.gov.uk/WeAreSandwell/council/story
Support Team Manager employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Team Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sandwell Council's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to managing care staff and supporting vulnerable adults. Role-play with a friend or use our resources to boost your confidence and articulate your experience effectively.
✨Tip Number 3
Showcase your passion! During the interview, share specific examples of how you've empowered individuals in your previous roles. This will demonstrate your commitment to the values of independence and dignity that Sandwell Council stands for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Support Team Manager position.
We think you need these skills to ace Support Team Manager
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for empowering vulnerable adults in your application. We want to see how you can contribute to transforming lives and promoting independence, so let that shine through!
Tailor Your Experience: When detailing your experience, focus on your work with vulnerable adults and any line management roles you've held. We’re looking for specific examples that highlight your skills and how they align with our values.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and enthusiasm for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you understand the role of a Support Team Manager and the specific responsibilities outlined in the job description. Familiarise yourself with person-centred care, community integration, and how to empower vulnerable adults. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your experience in line managing care staff and working with vulnerable adults. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see how your background aligns with their needs.
✨Emphasise Teamwork
Since the role involves working within a supportive team culture, be ready to discuss how you collaborate with others. Share instances where you've successfully worked as part of a team to deliver quality care or support, highlighting your commitment to the 'One Team' ethos they value.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team's current challenges, how they measure success in their services, or opportunities for professional development. Asking questions shows your genuine interest in the role and helps you assess if it's the right fit for you.
