At a Glance
- Tasks: Provide essential admin support across various service areas, focusing on Planning.
- Company: Join Stratford-on-Avon District Council in a scenic and historic region.
- Benefits: Enjoy 25 days annual leave, hybrid working, and health cash plans.
- Other info: Flexible hours, training opportunities, and a supportive work culture.
- Why this job: Make a real impact while working in a dynamic team environment.
- Qualifications: Minimum of 4 GCSEs including Maths and English; strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
About Us
Based in the heart of Warwickshire, the beautiful district of Stratford‑on‑Avon is, without doubt, one of the most scenic and historical regions in the UK. The district’s headquarters are located in the heart of William Shakespeare’s hometown. The council provides public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.
Benefits
- Minimum of 25 days of annual leave, plus Bank Holidays (pro‑rata for part‑time posts)
- Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)
- Flexi‑time scheme for a better work‑life balance
- Health Cash Plan Scheme for medical and dental expenses
- Eye test voucher scheme
- Everyone Active Gym Membership discount
- Training and Development opportunities
- Payment of one professional subscription fee
- Access to the Local Government Pension Scheme to secure your future
- Access to free will‑writing services
- Employee Assistance Programme
- Salary Sacrifice schemes e.g. Cycle to Work etc.
- Free town centre parking
What to Expect in the Role
Join Our Dynamic Development Support Team! Stratford‑on‑Avon District Council is looking for an enthusiastic and highly organised Administrator to become an integral part of our busy and committed Development Support Team. In this role, you’ll provide essential administrative support across multiple service areas, with a key focus on Planning, helping us deliver exceptional service to our community. Reporting to the Development Support Team Leader and Manager, you’ll be at the heart of our operations—handling enquiries from the public with confidence and professionalism and ensuring tasks are completed accurately and with integrity. We’re looking for someone who thrives in a team environment, brings practical office administration experience, and demonstrates strong communication and IT skills. You’ll need to be adaptable, able to prioritise your workload effectively, and build positive relationships with colleagues at all levels. If you’re proactive, detail‑oriented, and ready to make a real impact in a role that offers variety and responsibility, we’d love to hear from you!
Key Accountabilities and Responsibilities
- Deliver essential support for key areas including Planning, HS2, Appeals, Building Control, Enforcement, Licensing, and Section 106 obligations
- Be the first point of contact for internal and external enquiries via Teams, phone, email, and letter—taking ownership to resolve issues effectively
- Play a vital role in decision‑making processes by providing admin support for Planning Committees, Regulatory Committees, Appeal Hearings, and Inquiries
- Ensure accuracy and compliance by producing Land Charge Searches and supporting enforcement activities
- Drive improvement by contributing to the development and implementation of better work processes across the team
What You’ll Need
- Strong foundation – Minimum of 4 GCSEs (including Maths and English) or equivalent experience
- Excellent communicator – Fluent spoken English, confident telephone manner, and proven ability to engage with customers at all levels
- Tech‑savvy and organised – Skilled in Microsoft Office (Outlook, Word, Excel) and adaptable to new systems, with great administration and organisational skills
- Customer‑focused team player – Friendly, optimistic, and committed to delivering outstanding service while working collaboratively and independently
- Flexible and proactive – Able to manage tasks effectively, learn new processes, and provide cover when needed
Note for internal staff: The fixed‑term post is offered as a secondment opportunity, allowing employees to return to their original post at the end of the secondment period. All parties must agree to the secondment, so please ensure that your Line Manager is supportive before applying. Full agreement from all parties must be confirmed in writing for the secondment to proceed; therefore candidates must have written agreement from their Manager before making an application. This written agreement must be submitted with the application form.
For an informal chat about the role, please contact Tracey Alldritt, Development Support Manager on 01789 260337 or Tracey.Alldritt@Stratford-dc.gov.uk. Applications will close at midnight on Monday 8th December 2025. Interviews will be held week beginning Monday 15th December 2025.
Development Support Officer in Stratford-upon-Avon employer: WMJobs
Stratford-on-Avon District Council is an exceptional employer located in the picturesque district of Stratford-upon-Avon, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as flexible working arrangements, generous annual leave, and access to training opportunities, employees can thrive both personally and professionally while contributing to the community in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Development Support Officer in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Research Stratford-on-Avon District Council and its values. This way, when you chat with them, you can show off your knowledge and enthusiasm for their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be handling enquiries from the public, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be proactive during interviews! Prepare questions that show your interest in the role and how you can contribute to the Development Support Team. It’ll make you stand out as a candidate who’s ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and opportunities directly from us.
We think you need these skills to ace Development Support Officer in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Development Support Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves handling enquiries and engaging with customers, it’s crucial to demonstrate your strong communication skills in your written application. Use clear and concise language, and don’t forget to show your friendly and professional tone!
Highlight Your Organisational Skills:As an Administrator, being organised is key! In your application, share examples of how you’ve effectively managed your workload and prioritised tasks in previous roles. We love to see candidates who can juggle multiple responsibilities with ease.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need right there!
How to prepare for a job interview at WMJobs
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Development Support Officer role. Familiarise yourself with the key responsibilities and how they contribute to the council's mission. This will help you articulate how your skills align with their needs.
✨Showcase Your Communication Skills
As a Development Support Officer, you'll be the first point of contact for enquiries. Practice clear and confident communication, both verbally and in writing. Prepare examples of how you've effectively engaged with customers or resolved issues in previous roles.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you prioritise tasks and manage your workload. Consider sharing specific instances where your organisational skills led to successful outcomes in a busy environment.
✨Be Proactive and Adaptable
The council values flexibility and a proactive approach. Think of examples where you've adapted to changing circumstances or taken the initiative to improve processes. Highlighting these traits will show that you're a great fit for their dynamic team.
