Workforce Training and Development Assistant in Stoke-on-Trent

Stoke-on-Trent City Council. Directorate: Children and Family Services. Section: Children’s Social Care. Location: Civic Centre. Grade: Level 5. Hours: 18.5 hours per week – Mondays, Tuesdays and Wednesday morning sessions. This advert is open to both internal and external applicants.

As a Workforce Development Assistant, you will support the delivery of learning and development activities across Children’s Services. Working within the Learning and Development Academy, you will help organise training programmes, monitor training compliance, support workforce events, and maintain the systems and processes that underpin workforce development. You will also support quality-assurance activities by helping to gather and record evidence of how learning is improving practice. This is a varied and rewarding role that offers the opportunity to work with colleagues across the service and contribute to improving outcomes for children and families.

The Role

The post sits within the Learning and Development Academy for Children’s Social Care, within the wider Children & Families Directorate.

Key Responsibilities

• Coordinating evaluation and audit activity to measure the impact of learning and development initiatives
• Supporting the analysis of learning needs and helping to plan and deliver training programmes
• Organising training events and producing workforce development information and insights
• Maintaining accurate records on the learning management system and generating management reports
• Assisting with the coordination and delivery of apprenticeships and student placements, working closely with internal teams and university partners

About You

• Experience of arranging, planning, facilitating, and evaluating learning and development activities
• An ability to maintain databases and produce management information reports
• Strong organisational skills, with the ability to plan and coordinate training activity, events and diaries to deadlines
• Excellent communication skills (written and verbal) and the ability to build positive working relationships with colleagues and partners
• The ability to work under pressure in a methodical and systematic way whilst paying attention to detail; able to work on own initiative, managing and prioritising workload in order to meet deadlines and work independently from prepared plans

What we offer

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes

Pre-Employment Checks

• Right to Work in the UK
• Proof of address
• Satisfactory references
• Occupational Health clearance
• Evidence of professional qualifications or registrations
• DBS check at the appropriate level (if applicable for the role)

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from under-represented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.