At a Glance
- Tasks: Monitor CCTV cameras to ensure safety and security across the city.
- Company: Join Stoke-on-Trent City Council, dedicated to improving local services.
- Benefits: Competitive salary, excellent pension scheme, and professional development opportunities.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in CCTV operations and strong communication skills required.
The predicted salary is between 26403 - 28598 £ per year.
Stoke-on-Trent City Council Directorate: Housing, Regeneration and Operations Section: City Compliance and Security Location: Steel House Grade: Level 5 Salary: £26,403 – £28,598 per annum Hours: Rotating 3-shift pattern (6am-2pm, 2pm-10pm, 10pm-6am) Monday-Sunday; average 37 hours per week over a 10-week pattern. Open to Internal and External applicants.
About us
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job; it’s about making, protecting and improving services for the local population, reducing inequalities and supporting independence for residents who live and work in the city. We look for people of the highest calibre to help us deliver our vision. The Council’s diverse workforce is its greatest asset. Our 4,600 employees bring the skills, knowledge and experience needed to deliver high-quality services that residents rely on.
The Role
CCTV Operators work in a team that monitors cameras across the city 24/7/365. The CCTV Control Room monitors cameras and alarms, which can be intense and demanding. The role involves working with partner agencies and other internal teams to ensure the safety and protection of residents, visitors and council assets.
Key Responsibilities
- Monitoring cameras and alarms proactively to assist in the prevention and detection of crime.
- Producing evidence and material to assist in the prosecution of offenders.
- Dealing with members of the public via telephone or intercoms.
- Using radios and other communication devices to liaise with partner agencies to deter and detect criminal behaviour, making the city as safe and secure as possible.
- Managing keys and alarm activations and liaising with security personnel.
About You
- Good and clear communication skills.
- Good observational skills.
- Experience working within the CCTV industry and with video management systems/platforms.
- Ability to work unsupervised.
- Ability to deal with conflicting demands.
What we offer
- A competitive salary based on your skills, experience and talent.
- An excellent local-authority benefits pension scheme.
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes.
Pre-Employment Checks
- Right to work in the UK.
- Proof of address.
- Satisfactory references.
- Occupational Health clearance.
- Evidence of professional qualifications or registrations.
- DBS check at the appropriate level (if applicable for the role).
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community. We want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from under-represented or marginalised backgrounds, may hesitate to apply if they do not meet all listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves and can succeed together.
CCTV Operator in Stoke-on-Trent employer: WMJobs
Stoke-on-Trent City Council is an exceptional employer, offering a supportive work culture that prioritises the safety and well-being of its community. With a commitment to professional development and a diverse workforce, employees benefit from competitive salaries, excellent pension schemes, and opportunities for growth through training and management programmes. Working in the CCTV Operator role at Steel House not only provides a chance to make a meaningful impact on local safety but also fosters a sense of belonging and inclusion within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the CCTV industry or those already working at Stoke-on-Trent City Council. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Since you'll be dealing with the public and partner agencies, practice clear and confident responses to common questions. We want you to shine!
✨Tip Number 3
Show off your observational skills! During the interview, share examples of how you've used these skills in past roles. It’s all about demonstrating that you can handle the demands of monitoring and responding effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Stoke-on-Trent City Council.
We think you need these skills to ace CCTV Operator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the CCTV industry and showcases your communication skills. We want to see how your background aligns with our mission to keep the city safe!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Let us know what makes you the perfect fit for Stoke-on-Trent City Council.
Showcase Your Skills:Don’t forget to mention your observational skills and ability to handle conflicting demands. We’re looking for someone who can thrive in a fast-paced environment, so give us examples of how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Familiarise yourself with the CCTV systems and video management platforms mentioned in the job description. Brush up on your knowledge of crime prevention techniques and how CCTV can play a role in that. This will show that you’re not just interested in the job, but that you understand its importance.
✨Communication is Key
Since the role involves liaising with the public and partner agencies, practice clear and concise communication. Think about examples from your past experiences where you effectively communicated under pressure. This will help demonstrate your ability to handle the demands of the job.
✨Show Your Observational Skills
Prepare to discuss situations where your observational skills made a difference. Whether it’s spotting something unusual or responding to an emergency, having specific examples ready will highlight your suitability for the role. Remember, they want someone who can think on their feet!
✨Be Ready for Shift Work
Understand the rotating shift pattern and be prepared to discuss your flexibility regarding working hours. If you have experience with shift work, share how you managed your time and maintained focus during those hours. This shows you’re ready for the demands of the role.
