At a Glance
- Tasks: Create architecture documents and ensure software compliance for various devices.
- Company: Join Staffordshire County Council's innovative ICT team with a hybrid work model.
- Benefits: Enjoy a healthy work-life balance and professional development opportunities.
- Other info: Diverse and inclusive workplace encouraging applicants from all backgrounds.
- Why this job: Make a real impact by supporting cutting-edge IT projects and innovations.
- Qualifications: HND or equivalent IT experience with strong technical understanding.
The predicted salary is between 30000 - 40000 € per year.
Staffordshire County Council's Architecture and Technical Standards team within ICT offers a hybrid role that involves creating architecture documents for existing systems, appraising technical specifications for procurement and new systems projects, and ensuring software compliance on laptops, tablets and mobile phones. The position involves participating in projects to implement new software, researching or conducting proof‑of‑concept activities to confirm that proposed software is fit for purpose and secure, and receiving training on Microsoft management solutions such as Intune, Defender and Purview.
Responsibilities
- Review requests for new applications to ensure they do not duplicate existing software, are secure, supported and fit for purpose.
- Review software currently installed on laptops, tablets and mobile phones to confirm fit for purpose, licensing, security and support.
- Review existing architecture documents regularly for accuracy.
- Create architecture documents for new, upgraded or key systems.
- Attend monthly architecture group meetings.
- Participate in the technical assurance group for all major IT changes.
- Research new developments and software to support architecture and technical standards work.
Ideal Candidate
- HND or equivalent or relevant IT experience.
- Good technical understanding of one of the following areas: desktop support, networks, servers, or managing installs and applications using Microsoft management consoles.
- Effective communication skills, able to write technical documentation and present information verbally.
- Analytical skills to identify operational problems and contribute to resolution.
- Self‑directed research ability on IT innovations such as AI to inform procurement decisions.
Benefits
Access to rewards and benefits, including a healthy work‑life balance and opportunities for professional development.
EEO Statement
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. Applicants from all backgrounds and communities are encouraged to apply. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our support for care leavers, a guaranteed interview is offered as long as the application meets the minimum criteria for the post.
Senior IT Support Officer in Stafford employer: WMJobs
Staffordshire County Council is an excellent employer, offering a supportive and inclusive work culture that prioritises professional development and a healthy work-life balance. As part of the Architecture and Technical Standards team, you will have the opportunity to engage in meaningful projects, receive training on cutting-edge Microsoft management solutions, and contribute to innovative IT solutions that enhance community services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Officer in Stafford
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical expertise and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up in the process. Plus, it’s super easy!
We think you need these skills to ace Senior IT Support Officer in Stafford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Senior IT Support Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Technical Skills:Since this role requires a good technical understanding, don’t shy away from showcasing your expertise in desktop support, networks, or Microsoft management consoles. Give specific examples of your past experiences to back it up!
Keep It Clear and Concise:When writing your application, clarity is key! Make sure your technical documentation skills shine through by keeping your language straightforward and avoiding jargon where possible. We want to see that you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to process it smoothly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at WMJobs
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around desktop support, networks, and Microsoft management solutions like Intune and Defender. Being able to discuss these topics confidently will show that you're not just familiar with the tools but can also apply them effectively.
✨Prepare Your Documentation Skills
Since the role involves creating architecture documents, practice writing clear and concise technical documentation. Bring examples of your previous work if possible, as this will demonstrate your ability to communicate complex information effectively.
✨Show Your Analytical Side
Be ready to discuss how you've identified operational problems in the past and contributed to their resolution. Think of specific examples where your analytical skills made a difference, as this will highlight your problem-solving abilities.
✨Research and Innovate
Stay updated on the latest IT innovations, especially in areas like AI. Be prepared to discuss how these developments could inform procurement decisions or improve existing systems. This shows that you're proactive and forward-thinking, which is a big plus for any tech role.
