At a Glance
- Tasks: Support pupils and parents with day-to-day enquiries in a vibrant school environment.
- Company: Join John Wheeldon Primary Academy, a community-focused school dedicated to children's growth.
- Benefits: Competitive salary, training opportunities, and a supportive team atmosphere.
- Other info: Opportunity for permanent position after the fixed term and training provided.
- Why this job: Make a real difference in children's lives while developing your skills in a dynamic setting.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
The predicted salary is between 27996 - 34218 £ per year.
John Wheeldon Primary Academy, Corporation Street, Stafford, ST16 3LX
Tel: 01785 594 444
www.johnwheeldonacademy.co.uk
office@johnwheeldon.staffs.sch.uk
Principal: Mrs C. Clarke
Vacancy for Front of House Administrator [Support Staff NJC Grade 2 (scp4)]
Fixed term secondment cover 01.09.26-16.07.27. 27.5 hours per week, term time only. Monday-Friday 9.00am-3.00pm
Full Time Equivalent salary: £25,185.00 Pro Rata Actual Salary: £15,755.87 (typically £1,312.98 pcm)
Please note that as a temporary secondment cover, this contract may be terminated earlier than the fixed term, subject to the statutory or contractual notice periods outlined in the employment agreement.
The Local Academy Council is seeking to appoint a positive, proactive and friendly front of house Administrator with a passion for working with children in a diverse and busy Primary Academy office. The school is at the heart of the local community; therefore, the successful candidate must be able to promote the positive and caring ethos of the school and effectively engage and collaborate with all stakeholders.
John Wheeldon is a large school serving pupils from the age of 4 to 11 years. It is one of the twenty-one academies that are part of the Staffordshire University Academies Trust (SUAT). As part of Staffordshire University Academies Trust, the school benefits from the wider opportunities of collaboration, training and development and shares expertise in high-quality teaching and learning.
Our Values and Aims: Proud Of All We Do. We are committed to providing the best possible learning experiences for each and every child, whilst being truly valued by our community. There is a strong focus on all children achieving their full potential in a safe and caring environment, with the ongoing aim that they are Proud of all they do.
We are looking for a person who:
- Has a friendly and welcoming approach to liaising with pupils, staff and parents.
- Can take a compassionate and balanced approach to dealing with sensitive stakeholder issues arising from day-to-day school life.
- Is able to maintain a polite and professional attitude in dealing with parental engagement and busy working schedules.
- Is keen to learn, take on new challenges and engage with training opportunities as and when they arise.
- Takes a proactive and positive approach to dealing with day-to-day administrative duties, taking direction from the Office Manager, Senior Leadership Team and wider staff cohort.
- Preferably has experience in working in an office-based/administrative background.
- Is an effective communicator with an understanding of the importance of providing assurance to all stakeholders of the Academy.
- Works well as part of a team and is able to manage/prioritise their working duties whilst understanding the roles and responsibilities of others.
Outline of duties:
- Provide front of house support to pupil and parent community, dealing with day-to-day enquiries and telephone calls/relaying messages.
- Supporting pupils by ensuring a smooth transition to their learning day.
- Support in carrying out admissions and attendance-based administration.
- Act as a First Aid point of contact for pupil injuries and ailments.
- Utilising administrative software to support the operational functions of the main Academy Office (ParentPay, Bromcom, MyConcern, Parent Dojo).
- Contribute towards the maintenance of Staff HR files.
- Supporting the Senior Leadership Team with basic administrative duties, not exhaustive to the above duties as instructed by the Office Manager.
Preferred skills and experience (not essential to application):
- Adult First Aid or Paediatric First Aid certified.
- Knowledge of safeguarding/Keeping Children Safe in Education guidelines with an awareness of the type of issues and sensitive matters that may arise from day-to-day school life.
- Experience of working with data management information systems.
- Administrative background particularly in working in fast-paced office environments.
- Experience of working in a customer service/key stakeholder based working environment.
Training will be provided to the successful candidate with regards to both Safeguarding and First Aid duties as required.
Closing date: Friday 18th September 2026 at 5.00pm.
Start Date: earliest opportunity / interviews wc 21.09.26.
This school is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The successful candidate will be subject to all necessary pre-employment checks, including: an enhanced DBS; Prohibition check; Childcare Disqualification (where applicable); qualifications (where applicable); identity and right to work. All applicants will be required to provide two suitable references.
Front of House Administrator - John Wheeldon Primary Academy in Stafford employer: WMJobs
Worcestershire County Council is an exceptional employer, offering a supportive and friendly work environment for Social Workers in the picturesque Malvern Hills area. With a strong emphasis on professional development, flexible working arrangements, and a commitment to employee well-being, you will thrive in a culture that values collaboration and innovation. Join a dedicated team where your contributions are recognised and where you can make a meaningful impact in the lives of those you support.
