Social Care Officer

Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community.

Why Join us? At Sandwell council we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. We are an ambitious and forward-thinking organisation with a clear vision: to provide the right support, at the right time and the right place, to maximise independence and empower people to remain safe and healthy.

We are committed to:

• Being a listening and responsive council that enables our residents to influence the design of services.
• Taking a strengths-based approach to practice, focusing on how we can enable and empower people to live their very best life.
• Having a skilled, diverse, motivated and healthy workforce. This is supported by Sandwell’s Social Work Academy which provides a central hub for our staff to grow and develop.

About the Role We are currently looking to recruit experienced Social Care Officers on a permanent basis. We are looking for committed and hardworking Social Care officers who have experience of working with vulnerable adults with physical disabilities, dementia and older adults. You will need to be motivated and flexible with high professional standards and sound knowledge and experience of Adult Social Care field.

Key Opportunities and Responsibilities In this rewarding role you will have the opportunity to:

• Deliver an enhanced customer experience.
• Enable people to live independently for longer without needing to access more intensive services.
• Focus on the customer’s outcomes and contribute to the strategic outcomes of Sandwell MBC and partner organisations.

Core Duties Work with vulnerable adults and carers, helping them to achieve ambitions, to do things for themselves, take control over their lives as much as possible, building relationships and networks that maintain their independence. Provide a service that flexibly meets the needs of service users within budgetary constraints to meet regulatory standards. Have knowledge and understanding of relevant legislative and regulatory framework and Government initiatives relating to your service area, including safeguarding, and the needs of vulnerable adults. Have knowledge of the principles and responsibilities of information sharing and data protection in line with legislation. Undertake specific duties and responsibilities determined by the line manager to enable the team to achieve its goals and objectives. Work with managers and other staff members to share and promote good practice and work co-operatively to ensure consistency in working practices wherever feasible and champion all changes, particularly in relation to the personalisation agenda.

Essential Requirements Minimum of 1 year experience of working with vulnerable adults and carers in a social care environment. Ability to travel around the borough and meet the travel requirements of the post – Monday to Friday Working (Community Social Work Teams). The ability to take responsibility for managing your workload and recognise own coping mechanisms. The ability to work as part of a team and in partnership with others; ability to communicate effectively with service users, internal colleagues, senior managers and stakeholders. Excellent time-management skills with proven ability to prioritise work to meet deadlines and maintain effective performance.

Benefits Package A great corporate learning and development offer including management development training, employee wellbeing workshops and job role specific training. A competitive pay progression structure and leave allowance. Hybrid working arrangements and a flexitime system (subject to the needs of the role). Supportive staff networks including Culture Champions, helping to fulfil our organisational culture aspirations and make us a fully inclusive employer. A confidential counselling service (BACP approved) and a mediation service available on managerial referral. Employee performance and development processes with regular check-ins and an annual review to help you be your best. Recognition for your hard work through our ‘We our Sandwell’ award scheme and colleague appreciation schemes. Work that makes a real difference to our customers and residents, continually improving our boroughs. Access to trade unions. Access to our award‑winning employee benefits scheme – discounts on retail, gyms, cinema, and more. Salary sacrifice schemes for cars and bikes. Membership in the local government pension scheme.