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- Tasks: Lead a team to empower vulnerable adults and support their independence.
- Company: Join Sandwell Council, a community-focused organisation making a real difference.
- Benefits: Enjoy competitive pay, generous leave, and wellness support.
- Why this job: Make a meaningful impact in people's lives every day.
- Qualifications: Experience in adult social care and leadership required.
- Other info: Great opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community. At Sandwell Council, our work is shaped by our One Team values — being customer focused, inclusive, ambitious and accountable, working together to achieve great results for our residents.
This is a senior leadership opportunity for an experienced CQC Registered Manager to lead a high‑profile Short‑Term Assessment and Reablement service that supports people to live independently, recover safely at home, and avoid unnecessary hospital admission. You will be trusted to lead with integrity, courage and professionalism — making decisions that balance compassion with accountability, and ambition with realism — while setting the tone for how the Council delivers reablement services across the borough.
About The Role
STAR is Sandwell MBC’s in‑house Short‑Term Assessment and Reablement service, operating at the heart of the Discharge to Assess system and supporting adults in their own homes at critical points in their lives. This is a CQC‑regulated service, and you will act as the Registered Manager, with accountability for quality, safety, standards and performance. In line with Sandwell’s ambitious improvement journey, you will act as the operational and professional lead for reablement, ensuring services are outcome‑focused, inclusive and continuously improving, while remaining financially and operationally accountable.
Your responsibilities
- Acting as CQC Registered Manager, ensuring full compliance with regulatory, safeguarding and legislative requirements
- Providing visible, approachable leadership across a 7‑day operational service
- Leading service performance, quality assurance and continuous improvement
- Managing a substantial devolved budget and resources, ensuring value for money and sustainability
- Driving the strategic and operational delivery of reablement and prevention, improving outcomes for residents
- Leading and developing staff through supervision, appraisal, coaching and change management
- Working collaboratively with health colleagues, partners and internal teams to strengthen integrated working and system flow
- Responding professionally to complaints, Member and MP enquiries, and service escalation
About You
You are a confident, experienced leader who role‑models Sandwell’s values in practice, with the credibility to lead a regulated service in a complex system environment.
- A professional qualification at degree level and/or NVQ Level 4 (or equivalent)
- Significant post‑qualification experience in adult social care, ideally within reablement, intermediate care or community services
- Current or previous experience as a CQC Registered Manager
- Strong experience of performance management, workforce leadership and service improvement
- Proven ability to manage budgets, resources and competing priorities
- A collaborative, inclusive leadership style combined with the confidence to challenge and drive improvement
- A clear commitment to equality, diversity and inclusion, and to delivering respectful, dignified services
An enhanced barring adults DBS check will be required for this role.
Why Work With Us?
Working at Sandwell means being part of an organisation that is ambitious for its residents and its workforce, committed to learning, improvement and collective responsibility.
- Access to an award‑winning employee benefits scheme, including retail, gym and leisure discounts
- A strong focus on health, wellbeing and work‑life balance
- Opportunities for professional development and leadership growth
- Generous annual leave
- Salary sacrifice schemes for cars and bikes
- Membership of the Local Government Pension Scheme
- Confidential counselling and wellbeing support
For more information, please contact Charlotte Leadbeater-Chase at charlotte_leadbeater@sandwell.gov.uk
How to apply
To apply for this role please submit a CV, along with a supporting statement to hrresourcing_applications@sandwell.gov.uk demonstrating how your experience, skills and qualifications fulfil the job requirements and evidence how you meet the job criteria outlined in the Personnel Specification.
Closing date: 18 February 2026
Please note: We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
When applying, please refer to the supporting documents attached. If you require any assistance with your application or experience difficulties applying, please contact our Resourcing Team on 0121 569 3300 or email hr_resourcing@sandwell.gov.uk
Discover more about Adult Social Care at Sandwell: https://www.sandwell.gov.uk/WeAreSandwell/asc/working-adult-social-care
If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk
For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs
Click here to find out more about our One Team Framework: Values and Behaviours https://www.sandwell.gov.uk/WeAreSandwell/council/story
STAR Team Manager in Smethwick employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STAR Team Manager in Smethwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know about opportunities at Sandwell Council. A friendly chat can sometimes lead to a job offer before it even hits the job boards!
✨Tip Number 2
Prepare for interviews by researching Sandwell's values and recent initiatives. Show us that you’re not just a fit for the role but also for our One Team culture. Tailor your examples to demonstrate how you embody our customer-focused and inclusive approach.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on articulating your leadership style and how you’ve driven improvements in previous roles — we want to hear your success stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us that you’re genuinely interested in making a difference with Sandwell Council.
We think you need these skills to ace STAR Team Manager in Smethwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the STAR Team Manager role. Highlight your experience in adult social care, especially in reablement and leadership. We want to see how your skills align with our One Team values!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to demonstrate how your experience meets the job criteria. Be specific about your achievements and how they relate to empowering vulnerable adults.
Showcase Your Leadership Style: We’re looking for a confident leader who embodies our values. In your application, share examples of how you’ve led teams, managed budgets, and driven service improvements. Let us see your collaborative approach!
Apply Early!: Don’t wait until the last minute to apply! We might close the vacancy early if we get a lot of applications. Head over to our website and submit your application as soon as you can to avoid missing out!
How to prepare for a job interview at WMJobs
✨Know Your Values
Before the interview, take some time to familiarise yourself with Sandwell Council's One Team values. Think about how your own values align with theirs, especially around being customer-focused, inclusive, and ambitious. This will help you demonstrate that you're not just a fit for the role, but also for the organisation's culture.
✨Showcase Your Leadership Style
As a potential STAR Team Manager, it's crucial to convey your leadership style during the interview. Prepare examples of how you've led teams in the past, particularly in challenging situations. Highlight your collaborative approach and how you’ve driven improvements while maintaining accountability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills and ability to handle complex situations. Think of specific instances where you've had to balance compassion with accountability, and be ready to discuss how you would apply those experiences to the role at Sandwell Council.
✨Demonstrate Your Commitment to Inclusion
Given the focus on equality, diversity, and inclusion, be prepared to discuss how you've championed these principles in your previous roles. Share concrete examples of how you've created inclusive environments or improved services for vulnerable adults, showcasing your dedication to delivering respectful and dignified services.
