At a Glance
- Tasks: Support and improve adult social care services through co-production and collaboration.
- Company: Warwickshire County Council, dedicated to inclusivity and community welfare.
- Benefits: Agile working, generous leave, pension scheme, and employee discounts.
- Other info: Join a supportive team committed to equality and personal growth.
- Why this job: Make a real difference in social care by working with those who know it best.
- Qualifications: Experience in social care and co-production; knowledge of the Care Act 2014.
The predicted salary is between 30000 - 40000 € per year.
About The Team
The Service Development and Assurance Team consists of 11 staff in various roles who focus on supporting and improving practice and the services provided by adult social care.
About The Role
There are four main aspects to the role, but the main focus will be on co‑production. If you have experience of working with people in a co‑production or engagement role, we would be interested in hearing from you. Our ethos is that the best way to improve social care services is to work in collaboration with people who have experience of using them. You would be working with our two experienced Co‑production Leads and our dedicated group of Experts by Experience.
Key Responsibilities
- Directly support Experts by Experience;
- Promote opportunities to work with adult social care;
- Communicate through a variety of methods including social media;
- Develop our webpages;
- Work with adult social care teams to embed our co‑production approach.
Key Requirements
- A qualification in Social Care/Health Services or a minimum of 3 years’ experience in the care sector;
- Experience of co‑production or public engagement work;
- Knowledge and understanding of the Care Act 2014 and experience of working with quality assurance initiatives;
- Organisational and IT skills, including a sound working knowledge of MS Office applications such as Excel;
- Ability to work independently and on an agile working basis across home, Shire Hall, Warwick and occasionally at other venues in Warwickshire.
Benefits
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. We also provide a generous pension scheme with employer contributions typically around 19% per month, along with a valuable package of benefits for members and dependants.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome.
Additional Information
Warwickshire County Council is committed to safeguarding and promoting the welfare of children, young people, and adults. Successful applicants will be subject to a range of pre‑engagement checks, including a Disclosure and Barring Service (DBS) check. The Fluency Duty requires accurate spoken English to the public.
Applications: Please email ServiceDevelopmentandAssuranceTeam@warwickshire.gov.uk with subject ‘Service Assurance and Improvement Officer post’ and let us know of any required adjustments.
Closing date: 2nd of June 2026.
Equality, Diversity and Inclusion
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under‑representation in its workforce.
Service Assurance and Improvement Officer employer: WMJobs
Warwickshire County Council is an exceptional employer that prioritises collaboration and inclusivity, making it a rewarding place to work for those passionate about improving adult social care services. With a strong focus on employee well-being, the council offers generous benefits including agile working options, extensive annual leave, and a robust pension scheme, all within a supportive environment that values every team member's contribution. Join us in making a meaningful difference in the community while enjoying ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Assurance and Improvement Officer
✨Tip Number 1
Network like a pro! Reach out to people in the social care sector, especially those involved in co-production. Attend events or webinars where you can meet potential colleagues and share your passion for improving services.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in co-production and public engagement. Use real examples of how you've made a difference in previous roles to demonstrate your value.
✨Tip Number 3
Get social! Use platforms like LinkedIn to connect with professionals in adult social care. Share relevant content and engage in discussions to showcase your knowledge and enthusiasm for the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a positive impact in social care.
We think you need these skills to ace Service Assurance and Improvement Officer
Some tips for your application 🫡
Show Your Co-Production Experience:Make sure to highlight any experience you have in co-production or engagement roles. We want to see how you've worked collaboratively with others, especially those who use social care services.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your skills and experiences better!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at WMJobs
✨Know Your Co-Production Stuff
Make sure you brush up on co-production principles and how they apply to social care. Be ready to share examples from your past experiences where you've successfully engaged with service users or stakeholders.
✨Show Off Your Communication Skills
Since communication is key in this role, think of ways you've effectively communicated with diverse groups. Prepare to discuss how you would use social media and other platforms to promote opportunities in adult social care.
✨Familiarise Yourself with the Care Act 2014
Understanding the Care Act 2014 is crucial for this position. Make sure you can explain its significance and how it impacts service delivery. Bring up any relevant experiences where you've applied this knowledge.
✨Be Ready for a Task
If you're selected, you might have to complete a short task during the interview. Don’t stress! Just be yourself and approach it as an opportunity to showcase your skills and creativity in real-time.
