At a Glance
- Tasks: Create architecture documents and ensure software compliance for various devices.
- Company: Join Staffordshire County Council's innovative ICT team with a hybrid work model.
- Benefits: Enjoy a healthy work-life balance and professional development opportunities.
- Other info: Diverse and inclusive workplace encouraging applicants from all backgrounds.
- Why this job: Make a real impact by supporting IT innovations and improving system architecture.
- Qualifications: HND or equivalent IT experience with strong technical understanding.
The predicted salary is between 30000 - 40000 € per year.
Staffordshire County Council's Architecture and Technical Standards team within ICT offers a hybrid role that involves creating architecture documents for existing systems, appraising technical specifications for procurement and new systems projects, and ensuring software compliance on laptops, tablets and mobile phones. The position involves participating in projects to implement new software, researching or conducting proof‑of‑concept activities to confirm that proposed software is fit for purpose and secure, and receiving training on Microsoft management solutions such as Intune, Defender and Purview.
Responsibilities
- Review requests for new applications to ensure they do not duplicate existing software, are secure, supported and fit for purpose.
- Review software currently installed on laptops, tablets and mobile phones to confirm fit for purpose, licensing, security and support.
- Review existing architecture documents regularly for accuracy.
- Create architecture documents for new, upgraded or key systems.
- Attend monthly architecture group meetings.
- Participate in the technical assurance group for all major IT changes.
- Research new developments and software to support architecture and technical standards work.
Ideal Candidate
- HND or equivalent or relevant IT experience.
- Good technical understanding of one of the following areas: desktop support, networks, servers, or managing installs and applications using Microsoft management consoles.
- Effective communication skills, able to write technical documentation and present information verbally.
- Analytical skills to identify operational problems and contribute to resolution.
- Self‑directed research ability on IT innovations such as AI to inform procurement decisions.
Benefits
Access to rewards and benefits, including a healthy work‑life balance and opportunities for professional development.
EEO Statement: Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. Applicants from all backgrounds and communities are encouraged to apply. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our support for care leavers, a guaranteed interview is offered as long as the application meets the minimum criteria for the post.
Senior IT Support Officer employer: WMJobs
Staffordshire County Council is an excellent employer, offering a supportive and inclusive work culture that prioritises professional development and a healthy work-life balance. As part of the Architecture and Technical Standards team, you will have the opportunity to engage in meaningful projects, receive training on cutting-edge Microsoft management solutions, and contribute to innovative IT solutions that enhance community services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Officer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical understanding and problem-solving abilities to potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Be ready to discuss how your experience aligns with their needs, especially around software compliance and architecture documentation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior IT Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Senior IT Support Officer. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical know-how! Whether it’s desktop support, networks, or Microsoft management solutions, let us know how your background fits into our needs. We love seeing real examples of your work!
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at WMJobs
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around desktop support, networks, and Microsoft management solutions like Intune and Defender. Be ready to discuss how you've used these tools in past roles or projects.
✨Show Off Your Documentation Skills
Since the role involves creating architecture documents, be prepared to talk about your experience with technical documentation. Bring examples if you can, and highlight your ability to communicate complex information clearly.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've identified operational problems and contributed to their resolution. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how analytical thinking has led to successful outcomes.
✨Stay Current with IT Innovations
Research recent developments in IT, particularly around AI and software that could enhance architecture and technical standards. Being able to discuss these innovations will show your self-directed research ability and enthusiasm for the field.
