At a Glance
- Tasks: Promote Warwick District by providing top-notch information and sales services.
- Company: Join the Warwick District Council at the iconic Royal Pump Rooms.
- Benefits: Competitive salary, flexible hours, and a friendly work environment.
- Other info: Perfect part-time role for students looking to gain valuable experience.
- Why this job: Engage with visitors and share your passion for local attractions.
- Qualifications: Customer service experience and great communication skills are essential.
The predicted salary is between 25989 - 26403 € per year.
Location: Royal Pump Rooms, Leamington Spa, Warwick District Council.
Salary: £25,989 – £26,403 per annum pro‑rata.
Hours per week: 16.
Working pattern: Thursday, Friday 10:00‑13:00; Saturday, Sunday 09:45‑15:15 (half‑hour break).
Post type: Permanent.
Role overview
Promote Warwick District to visitors of the Royal Pump Rooms by providing a high‑quality information service and maximizing revenue through ticketing, sales of publications, souvenirs, and merchandise. Deliver an accurate, efficient, and welcoming service as part of the Sales and Information team.
Key responsibilities
- Provide accurate, efficient ticketing and sales service for publications, souvenirs, and merchandise.
- Answer visitor enquiries and offer information about local attractions and facilities.
- Handle cash transactions securely and maintain accurate records.
- Deliver a welcoming, efficient service to customers as part of the Sales and Information team.
Qualifications
- Experience in customer‑facing roles, especially in sales or hospitality environments.
- Proven cash handling experience.
- Excellent communication and ICT skills.
- Knowledge of the local area and attractions.
- Aware of current technologies and tools for customer service.
Contact
For discussion before applying, please contact Rose Sawyer, Sales and Information Supervisor, e‑mail rose.sawyer@warwickdc.gov.uk or phone 01926 456940.
Closing date 9 June 2026.
Interview dates: 16 and 17 June 2026.
Sales and Information Assistant employer: WMJobs
Warwick District Council is an excellent employer, offering a supportive work culture that values customer service and community engagement. As a Sales and Information Assistant at the Royal Pump Rooms in Leamington Spa, you will enjoy a flexible working pattern, competitive salary, and opportunities for personal growth while contributing to the promotion of local attractions. Join a dedicated team where your efforts directly enhance the visitor experience in a vibrant and historic location.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Information Assistant
✨Tip Number 1
Get to know the local area and attractions like the back of your hand! This will not only help you answer visitor enquiries but also show your passion for promoting Warwick District when you chat with potential employers.
✨Tip Number 2
Practice your customer service skills before the interview. Role-play with a friend or family member, focusing on how to handle cash transactions and provide a welcoming service. We want you to shine in front of the interview panel!
✨Tip Number 3
Don’t forget to showcase your communication skills! During the interview, be clear and confident when discussing your previous experiences in sales or hospitality. We want to see how you can connect with customers and make their experience memorable.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and aware of current tools for customer service, which is a big plus for this role.
We think you need these skills to ace Sales and Information Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer-facing roles, especially in sales or hospitality. We want to see how your skills align with the role of Sales and Information Assistant!
Show Off Your Local Knowledge:Since this role involves promoting Warwick District, it’s a great idea to mention any knowledge you have about local attractions and facilities. We love seeing candidates who are passionate about the area!
Highlight Your Communication Skills:Excellent communication is key for this position. Be sure to showcase your ICT skills and any relevant experiences where you’ve effectively communicated with customers. We’re all about delivering a welcoming service!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our Sales and Information team.
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Familiarise yourself with Warwick District and its attractions. Being able to chat about local hotspots will show your enthusiasm for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you handled difficult customers or went above and beyond to assist someone.
✨Practice Cash Handling Scenarios
Since cash handling is a key part of the job, be ready to discuss your experience with it. You might even want to practice some basic cash transaction scenarios to demonstrate your confidence.
✨Be Welcoming and Engaging
During the interview, adopt a friendly and approachable demeanour. This role is all about providing a welcoming service, so let your personality shine through and make a positive impression!
