At a Glance
- Tasks: Promote Warwick District by providing top-notch information and sales services.
- Company: Warwick District Council, known for its welcoming atmosphere.
- Benefits: Competitive salary, flexible hours, and a chance to engage with visitors.
- Other info: Perfect for students looking for part-time work with growth potential.
- Why this job: Join a friendly team and make a difference in visitor experiences.
- Qualifications: Customer service experience and great communication skills required.
The predicted salary is between 25989 - 26403 € per year.
Location: Royal Pump Rooms, Leamington Spa, Warwick District Council.
Salary: £25,989 – £26,403 per annum pro‑rata.
Hours per week: 16.
Working pattern: Thursday, Friday 10:00‑13:00; Saturday, Sunday 09:45‑15:15 (half‑hour break).
Post type: Permanent.
Role overview
Promote Warwick District to visitors of the Royal Pump Rooms by providing a high‑quality information service and maximizing revenue through ticketing, sales of publications, souvenirs, and merchandise. Deliver an accurate, efficient, and welcoming service as part of the Sales and Information team.
Key responsibilities
- Provide accurate, efficient ticketing and sales service for publications, souvenirs, and merchandise.
- Answer visitor enquiries and offer information about local attractions and facilities.
- Handle cash transactions securely and maintain accurate records.
- Deliver a welcoming, efficient service to customers as part of the Sales and Information team.
Qualifications
- Experience in customer‑facing roles, especially in sales or hospitality environments.
- Proven cash handling experience.
- Excellent communication and ICT skills.
- Knowledge of the local area and attractions.
- Aware of current technologies and tools for customer service.
Contact
For discussion before applying, please contact Rose Sawyer, Sales and Information Supervisor, e‑mail rose.sawyer@warwickdc.gov.uk or phone 01926 456940.
Closing date 9 June 2026.
Interview dates: 16 and 17 June 2026.
Sales and Information Assistant in Royal Leamington Spa employer: WMJobs
Warwick District Council is an excellent employer, offering a supportive work culture that values customer service and community engagement. As a Sales and Information Assistant at the Royal Pump Rooms in Leamington Spa, you will enjoy a flexible working pattern, competitive salary, and opportunities for personal growth while promoting local attractions to visitors. Join a dedicated team where your contributions directly enhance the visitor experience in a vibrant and historic location.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Information Assistant in Royal Leamington Spa
✨Tip Number 1
Get to know the local area and attractions like the back of your hand! This will not only help you answer visitor enquiries confidently but also show your passion for promoting Warwick District.
✨Tip Number 2
Practice your cash handling skills before the interview. Being able to demonstrate your experience in managing transactions securely will give you an edge over other candidates.
✨Tip Number 3
Show off your communication skills during the interview. Be friendly, approachable, and ready to engage with the interviewers as if they were customers. This is key for a role in customer service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Sales and Information team.
We think you need these skills to ace Sales and Information Assistant in Royal Leamington Spa
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you've provided excellent service in the past, especially in sales or hospitality environments. Share specific examples that demonstrate your ability to engage with customers and handle their queries.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Sales and Information Assistant role. Use bullet points if it helps!
Know Your Local Area:Since you'll be promoting Warwick District, it's a good idea to show off your knowledge of the local attractions and facilities. Mention any personal experiences or insights you have about the area that could help visitors feel welcome and informed.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you can easily keep track of your application status there!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Familiarise yourself with Warwick District and its attractions. Being able to chat about local hotspots will show your enthusiasm for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight any situations where you handled difficult customers or went above and beyond to ensure satisfaction.
✨Practice Cash Handling Scenarios
Since cash handling is a key part of this role, think through how you would manage transactions securely. You might even want to practice some mock scenarios to feel more confident during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're genuinely interested and engaged.
