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For Companies At a Glance
- Tasks: Help residents with billing and ensure fair revenue collection for local services.
- Company: Rugby Borough Council, dedicated to community and colleague growth.
- Benefits: 35 days annual leave, hybrid working, and generous pension scheme.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong numeracy, IT skills, and excellent communication abilities.
- Other info: Flexible working hours and opportunities for professional development.
The predicted salary is between 28000 - 31000 £ per year.
Rugby Borough Council is committed to community and colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create.
About The Role
Are you passionate about helping people and ensuring fairness for everyone? We’re looking for a dedicated Revenues Officer to join our team. In this role, you’ll be on the front lines of council services, ensuring our residents are billed correctly and that we can collect the revenue needed to fund essential local services. This is more than just a desk job. You’ll use your excellent communication skills to help our residents navigate complex issues and your sharp eye for detail to ensure all accounts are accurate. If you’re a problem-solver who enjoys a challenge and is committed to public service, we want to hear from you.
About You
You’ll need to be very numerate with excellent IT skills and the ability to communicate with a wide range of people. You’ll be able to accurately follow written procedures and have a flexible approach to undertaking tasks. A working knowledge of Council Tax and NDR legislation and a basic knowledge of Housing Benefit, Council Tax Benefit, Housing Benefit Overpayment Sundry Income would also be desirable.
Benefits
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Generous Local Government Pension Scheme
- Hybrid working up to 60%
- Flexi time scheme
- Annual leave purchase scheme
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & wellbeing
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Cycle to Work scheme and more
Revenues Officer employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer
✨Tip Number 1
Get to know the council's values and mission. When you’re chatting with them, show how your passion for community service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Brush up on your knowledge of Council Tax and NDR legislation. Being able to discuss these topics confidently will show you’re serious about the role and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! You’ll need to explain complex issues clearly to residents, so maybe role-play some scenarios with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Revenues Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Revenues Officer role. We want to see your passion for helping people and ensuring fairness, so don’t hold back on showcasing that!
Show Off Your Communication Skills: Since this role involves a lot of interaction with residents, it’s crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language to convey your points effectively.
Highlight Your Attention to Detail: As a Revenues Officer, accuracy is key! Make sure to emphasise your sharp eye for detail in your application. Mention any relevant experiences where you’ve successfully managed complex information or followed procedures accurately.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at WMJobs
✨Know Your Numbers
As a Revenues Officer, being numerate is key. Brush up on your understanding of Council Tax and NDR legislation before the interview. Familiarise yourself with any recent changes or updates in these areas, as this will show your commitment and knowledge.
✨Showcase Your Communication Skills
You'll be dealing with residents who may not understand complex issues. Prepare examples of how you've effectively communicated difficult information in the past. This could be through role-playing scenarios or discussing previous experiences where you helped someone navigate a tricky situation.
✨Demonstrate Attention to Detail
Accuracy is crucial in this role. Bring along examples of how you've ensured precision in your work, whether it’s through double-checking figures or following procedures meticulously. You might even want to prepare a short exercise to demonstrate your attention to detail during the interview.
✨Emphasise Your Problem-Solving Skills
Being a problem-solver is essential for a Revenues Officer. Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to discuss your thought process and the steps you took to resolve issues, as this will highlight your proactive approach.