At a Glance
- Tasks: Support individuals facing homelessness and provide tailored housing solutions.
- Company: Bromsgrove and Redditch Councils, dedicated to community service.
- Benefits: Generous leave, flexible working, and access to employee discounts.
- Other info: Join a compassionate team focused on positive community impact.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Level 2 or 3 qualifications in homelessness practice preferred.
The predicted salary is between 30000 - 42000 € per year.
Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer-driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role involves managing a wide range of cases, whilst professionally and compliantly delivering the Councils' statutory homelessness services in accordance with relevant legislation. This includes:
- Providing enabling and supportive customer services focused on the prevention and/or relief of homelessness and recovery from abuse.
- Ensuring that all housing solutions are discussed, planned, understood and agreed through a regularly reviewed Personal Housing Plan (PHP) and risk assessment.
- Working diligently, effectively and efficiently to bring cases to decision, ensuring close collaboration with the Housing Solutions Team.
- Delivering advice in support of victims finding solutions to retain their existing accommodation or secure alternative safe accommodation.
Key Requirements:
- Grade 6: Minimum Level 2 qualifications related to homelessness practice and at least 1 year demonstrable experience in the homelessness or social housing sector.
- Grade 7: A minimum level 3 qualification related to homelessness practice and at least 2 years demonstrable experience specific to the role.
Additional Information:
- Pension
- Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- Flexible working, where appropriate
- Employee Assistance Programme
- Access to employee benefits platform – discounts for high-street shops, leisure, holiday, salary sacrifice schemes and more
Closing date for receipt of completed applications: Monday 23 March 2026 (Midnight)
If this role interests you please use the ‘Apply Now’ button.
Homelessness officer in Redditch employer: WMJobs
Bromsgrove and Redditch Councils are dedicated to fostering a supportive and inclusive work environment, where employees are empowered to make a real difference in the community. With generous leave entitlements starting at 25 days, flexible working options, and access to an Employee Assistance Programme, staff are encouraged to grow professionally while maintaining a healthy work-life balance. The Councils prioritise employee development through career progression opportunities and a commitment to training in homelessness practice, making it an excellent employer for those passionate about social impact.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness officer in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by researching the councils' values and recent initiatives. Show them you’re not just another candidate; demonstrate your passion for making a difference in the community and how you align with their mission.
✨Tip Number 3
Practice your responses to common interview questions related to homelessness services. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a positive impact in Bromsgrove and Redditch.
We think you need these skills to ace Homelessness officer in Redditch
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Homelessness Officer. We want to see how you can contribute to our mission of providing compassionate and effective services.
Showcase Relevant Experience:Whether it's your qualifications or past roles, be sure to emphasise any experience related to homelessness or social housing. We love seeing how your background can bring value to our team!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website:Don’t forget to hit that ‘Apply Now’ button on our website! It’s the best way to ensure your application gets to us directly and is considered for the role.
How to prepare for a job interview at WMJobs
✨Know Your Legislation
Familiarise yourself with the key legislation mentioned in the job description, such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Show Empathy and Compassion
As a homelessness officer, you'll be dealing with vulnerable individuals. Prepare examples from your past experiences where you've demonstrated empathy and compassion. This will highlight your ability to connect with clients and provide the supportive services they need.
✨Prepare Your Personal Housing Plan (PHP) Approach
Think about how you would approach creating a Personal Housing Plan for a client. Be ready to discuss how you would assess their needs, involve them in the process, and ensure that the solutions are sustainable. This shows your proactive thinking and client-focused mindset.
✨Collaborate and Communicate
The role requires close collaboration with various teams. Prepare to discuss how you’ve worked effectively in a team setting before, especially in high-pressure situations. Highlight your communication skills and how you can negotiate and mediate effectively with different stakeholders.
