Receptionist/ Admin Officer
Receptionist/ Admin Officer

Receptionist/ Admin Officer

Coventry Full-Time 24000 - 33600 £ / year (est.) No home office possible
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WMJobs

At a Glance

  • Tasks: Be the friendly face of our school, managing inquiries and providing admin support.
  • Company: Join Unity MAT, a supportive Multi Academy Trust with three special schools in Warwickshire.
  • Benefits: Enjoy a competitive salary, pension scheme, training opportunities, and staff discounts.
  • Why this job: Make a real difference in a welcoming environment with dedicated colleagues and flexible hours.
  • Qualifications: Experience in reception or admin roles, strong communication skills, and a positive attitude required.
  • Other info: Term time working with free parking and a commitment to safeguarding.

The predicted salary is between 24000 - 33600 £ per year.

Woodlands School,

Grade/Range MAT Grade 4 (6-9)

Hours per week 37 – reduced hours may be considered

Start Date ASAP

About Us

Unity MAT is a small but ambitious Multi Academy Trust made up of three special schools within the

Warwickshire area, these being Brooke School in Rugby, Welcombe Hills School in Stratford Upon Avon and Woodlands School in Coleshill.

Our central services functions, including Finance, HR, Site & Facilities and IT have been centralised to

form the Trust’s Core Services Team and we believe that this enables us to provide high quality support services to all of our schools and beyond.

What We Need

We are looking to appoint a Receptionist/Administrator to provide a courteous and professional reception service and general administrative support to the school and wider Trust.

As the first point of contact for our school, your duties will include: managing visitor access in accordance

with security and safeguarding procedures; dealing with face to face, telephone and general email

enquiries from a range of people including, pupils, parents, staff, contractors and other visitors; in

addition to providing a full range of administrative support as required by the school.

The ideal candidate will hold the following qualities:

  • have experience of working in a busy reception or administrative environment;
  • have good communication and interpersonal skills;
  • work effectively as part of a wider central support team;
  • have a ‘can do’ attitude and work with minimal supervision

What We Offer

  • the opportunity to make a difference
  • a supportive community of families and external partners
  • a friendly and inclusive working environment
  • talented, dedicated and hardworking colleagues
  • comprehensive induction and probation support

Reward & Benefits

We offer:

  • a competitive salary
  • access to the local government pension scheme & significant employer contribution (currently

22%)

  • excellent training and development opportunities
  • enhanced employee assistance programme (including GP helpline, financial & legal advice line and

carer support for employee and household members)

  • well-being app & staff discounts
  • Occupational Health Service
  • a friendly and inclusive working environment
  • talented, dedicated and hardworking colleagues
  • Family friendly and Employee Health & Well-being policies
  • Term time working with some flexibility to take leave in term time
  • Free parking

Key Dates

Closing Date: Monday 1st September 2025 @ 9am

Shortlisting: W/C Monday 1st September 2025

Interview Date: TBC

For a confidential/informal discussion about the role please contact Louise Baker, HR Manager via email on louise.baker@unitymat.co.uk

Further information

Application packs including Job Description, Person Specification, Guidance for Applicants and Application Form can be obtained from https://unitymat.co.uk/join-us-vacancies

Applications

Official application forms must be completed. CVs will not be accepted. Please see Guidance for

Applicants for further details.

Applications must be sent by email to joinus@unitymat.co.uk before the closing date detailed above.

We reserve the right to close the recruitment early if a large volume of suitable applications are received.

Safer Recruitment

Unity MAT is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We follow robust safer recruitment processes, including online searches, during all recruitment. Please see application pack for further details

This post is exempt from the Rehabilitation of Offenders Act 1974 and is eligible for an enhanced DBS

check including a Children\’s Barring List Check.

It is an offence to apply for this role if you are barred from engaging in regulated activity

relevant to children.

Equal Opportunities

We are an equal opportunities employer and welcome applications from candidates of all ages, backgrounds and those with disabilities #J-18808-Ljbffr

Receptionist/ Admin Officer employer: WMJobs

Unity MAT is an excellent employer, offering a supportive and inclusive working environment where you can truly make a difference in the lives of students. With a focus on employee well-being, comprehensive training opportunities, and a strong community spirit, our Receptionist/Admin Officer role at Woodlands School provides a fulfilling career path within a dedicated team. Enjoy benefits such as a competitive salary, access to a generous pension scheme, and family-friendly policies, all while contributing to the success of our special schools in Warwickshire.
WMJobs

Contact Detail:

WMJobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/ Admin Officer

✨Tip Number 1

Familiarise yourself with the specific needs of a school environment. Understanding the unique challenges and requirements of working in a school setting, such as safeguarding procedures and communication with parents and staff, will help you stand out during interviews.

✨Tip Number 2

Highlight your interpersonal skills in conversations. As a Receptionist/Admin Officer, you'll be the first point of contact for many people. Practising how to convey warmth and professionalism in your interactions can make a significant difference.

✨Tip Number 3

Network with current or former employees of Unity MAT. Engaging with individuals who have experience in the organisation can provide valuable insights into the culture and expectations, which you can leverage during your application process.

✨Tip Number 4

Prepare for situational questions related to administrative tasks. Think about scenarios you might face in the role, such as handling multiple inquiries at once or managing visitor access, and be ready to discuss how you would approach these situations.

We think you need these skills to ace Receptionist/ Admin Officer

Excellent Communication Skills
Interpersonal Skills
Customer Service Orientation
Organisational Skills
Attention to Detail
Time Management
Proficiency in Microsoft Office Suite
Ability to Work Independently
Team Collaboration
Problem-Solving Skills
Adaptability
Confidentiality and Discretion
Knowledge of Safeguarding Procedures
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Receptionist/Admin Officer position. Tailor your application to highlight relevant experience and skills.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and 'can do' attitude. Mention your experience in busy reception or administrative environments and how you can contribute to the Unity MAT community.

Complete the Official Application Form: Make sure to fill out the official application form provided in the application pack. Avoid sending a CV, as it will not be accepted. Follow the guidance for applicants closely to ensure you include all necessary information.

Proofread Your Application: Before submitting, proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at WMJobs

✨Know the School and Trust

Before your interview, take some time to research Woodlands School and Unity MAT. Understand their values, mission, and the specific needs of the schools within the Trust. This will help you tailor your responses and show that you're genuinely interested in being part of their community.

✨Demonstrate Your Communication Skills

As a Receptionist/Admin Officer, strong communication skills are essential. Prepare examples of how you've effectively handled inquiries or resolved issues in previous roles. Be ready to showcase your ability to communicate clearly and professionally, both in person and over the phone.

✨Highlight Your Administrative Experience

Make sure to discuss your previous experience in busy reception or administrative environments. Share specific examples of tasks you've managed, such as handling visitor access, managing emails, or providing support to a team. This will demonstrate your capability to thrive in a similar role.

✨Show Your 'Can Do' Attitude

Unity MAT is looking for someone with a positive attitude who can work with minimal supervision. Be prepared to discuss situations where you've taken initiative or solved problems independently. This will help convey that you embody the proactive spirit they value.

Receptionist/ Admin Officer
WMJobs
Location: Coventry
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