Position: Pupil and Family Support Officer - Lightmoor Village Primary School NJC Scale 5 £15.06 - £16.08 per hour 15 hours per week, Term time only Lightmoor Village Primary School is seeking a pupil and family support worker to join our caring and committed team. This is a rewarding opportunity to work closely with children, families, staff and external agencies to improve outcomes, strengthen relationships and help every child succeed. As a designated safeguarding lead, the successful candidate will work closely with the safeguarding team, external agencies and social care to ensure that children and families receive the right support at the right time. Responsibilities Work closely with pupils and their families, providing support across a wide range of needs, building strong, trusting relationships, offering practical guidance and support. Demonstrate empathy, resilience and dedication to make a lasting difference within a school community. Qualifications * Has experience working with children, young people and families * Builds strong, trusting relationships with empathy and professionalism * Has excellent knowledge of safeguarding and child protection procedures * Is organised, proactive and solution-focused * Can work confidently with external agencies and multi-agency teams * Has strong communication, report writing and IT skills * Is passionate about inclusion, attendance and improving outcomes for children * Can remain calm and resilient in challenging situations To start 1st September 2026. We are committed to equality and diversity. #J-18808-Ljbffr