Post and Admin Officer

Post and Admin Officer

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
WMJobs

At a Glance

  • Tasks: Sort and distribute mail, process documents, and support office administration.
  • Company: Join Telford & Wrekin Council, a supportive local government organisation.
  • Benefits: Enjoy employee discounts, pension scheme, and generous annual leave.
  • Other info: Flexible hours with opportunities for further study support.
  • Why this job: Gain valuable experience in a professional environment with full training provided.
  • Qualifications: Good communication skills and basic computer knowledge required.

The predicted salary is between 20000 - 25000 £ per year.

This is an office-based role at Darby House, Telford, performing a range of support and administrative duties within Telford & Wrekin Council’s Print & Postal Service. Working 15 hours per week – Monday 7.5 hours (08:00 to 16:00 – 30 min lunch) and Tuesday 7.5 hours (08:00 to 16:00 – 30 min lunch). Full training and ongoing coaching/mentoring will be given.

Key Responsibilities

  • Sorting and distribution of incoming mail.
  • Collecting and processing of internal mail and franking of external mail, ready for collection by external mail services.
  • Scanning, filling, photocopying and letter packing.

Key Requirements

  • Accuracy in sorting and distributing large volumes of internal and external mail within deadlines is essential.
  • Good communication skills and general office administration work e.g. scanning, filling, photocopying and letter packing.

Skills and Experience

  • An organised & methodical approach to work to achieve targets.
  • An ability to deal with internal and external partners in a professional, courteous and unbiased manner.
  • A working knowledge of computer-based software, i.e. MS Word & MS Excel.
  • Ability to work unsupervised within defined guidelines.
  • Excellent communication skills.
  • Literacy and numeracy skills at a standard equivalent to GCSE (Grades A-C) or an appropriate NVQ Level 1.
  • A pro-active approach to all areas of work with a keen eye for accuracy.
  • Previous experience is not essential.

As a Council employee you will be expected to demonstrate the Council’s Core Behaviours, and fully abide by the Health and Safety Policy and the Council’s policies for Data Protection and Information Security.

Benefits

  • Employee discounts and salary sacrifice schemes.
  • Annual pay increments within the grade.
  • Local Government Pension Scheme (a defined benefit scheme with very substantial employer contributions).
  • Potential support with further study costs.
  • Payment of professional fees relevant to the post.
  • Annual leave entitlement of 24 days with 0-5 years service, 29 days after 5 years, 32 days after 10 years, plus one additional concessionary day in addition to bank holidays (any previous local government employment counts towards service for annual leave purposes).
  • Options to purchase up to 4 weeks additional leave.
  • Free parking.

Closing Date

Closing date for applications is Monday 29th June 2026.

Post and Admin Officer employer: WMJobs

Telford & Wrekin Council is an excellent employer, offering a supportive work environment at Darby House where employees can thrive in their roles as Post and Admin Officers. With comprehensive training, generous annual leave, and opportunities for professional development, the council fosters a culture of growth and community service, making it a rewarding place to work for those seeking meaningful employment in local government.

WMJobs

Contact Details:

WMJobs Recruitment Team

We think you need these skills to ace Post and Admin Officer

Communication Skills
Attention to Detail
Organisational Skills
Record Keeping
Problem-Solving Skills
Customer Service
Case Management