At a Glance
- Tasks: Help residents overcome financial crises and prevent homelessness through support and advice.
- Company: Wychavon and Malvern Hills District Councils, dedicated to community welfare.
- Benefits: Generous leave, excellent pension, training opportunities, and health support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in financial support and relevant housing or welfare qualifications.
Malvern Hills and Wychavon District Councils are recruiting for a new position within the Housing Services team. This is a unique opportunity if you are able to problem solve, work in partnership with different agencies and collaborate with households to ensure they can overcome financial crises.
This role will involve receiving referrals from residents engaged with both the Housing Options and Private Sector Housing Teams, focusing on homeless prevention, working with private landlords to ensure tenants can remain in their homes through mediation/support, and helping residents facing financial crises regarding housing.
You will need to provide financial and housing advice as part of your role. Skills in persuasion, negotiation, and influencing are essential to support your work with residents and partner organisations. Excellent written and verbal communication skills are also required.
About You
- Proven experience of working in a similar role delivering financial support.
- Hold a relevant housing or welfare qualification.
- Demonstrate the ability to problem solve while working with a complex caseload focused on households facing homelessness or financial crises.
- Skills and ability to maximise household incomes and reduce levels of poverty.
- Knowledge and experience of the welfare benefits system, including Universal Credit.
- Work with residents facing financial hardship, such as mortgage repossession and eviction due to rent arrears, to prevent homelessness.
- Design eligibility for a hardship fund available via the Crisis and Resilience Funding to support residents in need of financial assistance.
- Deliver financial capability training and money management through training courses, briefing sessions, and one-to-ones.
- Support the reduction of Sundry Debtors to ensure debts to the Council are collected.
- Report on outcomes quarterly and produce case studies of success stories for Senior Managers.
What We Can Offer
Our staff are at the heart of what we do and are key to ensuring we deliver our We are Wychavon District Council plan to make a positive difference to our communities, economy, and environment. We offer a range of attractive benefits, such as:
- Excellent pension scheme with employer contributions.
- Generous annual leave entitlement with options to purchase additional annual leave.
- Committed training programme and development opportunities.
- Onsite nursery with 20% staff discount.
- Discounted gym and swim membership.
- Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services.
- Cycle to Work scheme.
- Employee Discounts with a range of companies including EE and the Kaarp discount scheme.
We value face-to-face communication, collaboration, and connection; therefore, all our roles have an office-based requirement with some agile working as part of the role.
Please note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.
To discuss the post or for further information, please contact Rachael Tooth (Principal Housing Officer) on rachael.tooth@wychavon.gov.uk or Lisa Williams (Principal Housing Officer) on lisa.williams@wychavon.gov.uk.
Closing date: Monday 31 August 2026
Interview date: Monday 14 September 2026 (In person in Pershore)
Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.
Crisis Resilience and Prevention Officer in Pershore employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Resilience and Prevention Officer in Pershore
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We think you need these skills to ace Crisis Resilience and Prevention Officer in Pershore
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of WMJobs. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
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How to prepare for a job interview at WMJobs
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