Pensions Assistant

Pensions Assistant

Worcester Full-Time 22700 - 29100 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team to provide essential pension services and support members.
  • Company: Worcestershire County Council is dedicated to community service and employee development.
  • Benefits: Enjoy 26 days holiday, a brilliant pension scheme, and flexible working options.
  • Why this job: Make a real impact while growing your skills in a supportive environment.
  • Qualifications: Experience in pensions administration or customer service is preferred.
  • Other info: This is a permanent, full-time role with opportunities for personal development.

The predicted salary is between 22700 - 29100 £ per year.

Overview

The Worcestershire Pension Fund is looking for a Pensions Assistant to join our high performing Administration function.

Worcestershire County Council

Job Details

Job Title: Pensions Assistant

Salary: £27,052 – £29,345 per annum

Hours: 35 Hours per Week

Location: Worcester

Team: Finance

Contract: Permanent

The Role

The Worcestershire Pension Fund is looking for a Pensions Assistant to join our high performing Administration function. The successful candidate will be working as part of a team to provide a range of pension services, such as calculations needed to undertake relevant assessments of members benefits. You will also be first point of contact and be preparing correspondence going to members, ensuring that the information is clear, concise and easy to understand.

Responsibilities

  • Experience in working in pensions administration or a similar environment.
  • The ability to work to deadlines and within defined quality standards.
  • Experience of working in a customer focused environment.
  • Strong personal and interpersonal skills and the ability to develop and maintain effective partnerships.

Benefits

  • Great Holiday Entitlement: 26 days paid holiday (pro rata for part-time staff), increasing up to 31 days with length of service where applicable.
  • Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme.
  • Professional Learning & Development: Opportunities for learning and development to progress within the organisation.
  • Flexible Working: Hybrid working options where possible.

Equality & Diversity

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Details

Application Closing Date: 11/02/2026

Anticipated Interview Date: 24/02/2026

Contact

Caroline Wiggin – cwiggin@worcestershire.gov.uk

#J-18808-Ljbffr

Pensions Assistant employer: WMJobs

Worcestershire County Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and progression. As a Pensions Assistant, you will benefit from a competitive salary, generous holiday entitlement, and a robust pension scheme, all while enjoying flexible working arrangements that promote a healthy work-life balance in the vibrant city of Worcester.
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Contact Detail:

WMJobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pensions Assistant

✨Tip Number 1

Familiarise yourself with the Worcestershire Pension Fund and its services. Understanding their specific processes and values will help you tailor your approach during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Network with current or former employees of Worcestershire County Council. They can provide valuable insights into the work culture and expectations, which can give you an edge in your application and interview.

✨Tip Number 3

Prepare to discuss your experience in customer-focused environments. Since the role involves being the first point of contact, showcasing your interpersonal skills and ability to handle inquiries effectively will be crucial.

✨Tip Number 4

Highlight any relevant training or certifications in pensions administration. This will demonstrate your commitment to the field and your readiness to contribute to the team from day one.

We think you need these skills to ace Pensions Assistant

Pensions Administration Experience
Customer Service Skills
Attention to Detail
Strong Communication Skills
Interpersonal Skills
Ability to Work to Deadlines
Problem-Solving Skills
Teamwork
Data Entry Accuracy
Knowledge of Pension Regulations
Organisational Skills
Adaptability
Proficiency in Microsoft Office Suite

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Pensions Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: Emphasise any previous experience in pensions administration or similar roles. Provide specific examples of how you've worked in a customer-focused environment and met deadlines, as these are crucial for this role.

Craft a Clear Cover Letter: Write a concise cover letter that clearly outlines your motivation for applying and how you can contribute to the Worcestershire Pension Fund. Make sure to address your interpersonal skills and ability to communicate complex information clearly.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Pensions Assistant role.

How to prepare for a job interview at WMJobs

✨Show Your Pensions Knowledge

Make sure to brush up on your understanding of pensions administration. Be prepared to discuss relevant regulations, calculations, and processes that are essential for the role. This will demonstrate your expertise and commitment to the field.

✨Emphasise Customer Service Skills

Since the role involves being the first point of contact for members, highlight your experience in customer service. Share specific examples of how you've effectively communicated complex information in a clear and concise manner.

✨Demonstrate Teamwork Abilities

The Worcestershire Pension Fund values collaboration, so be ready to discuss your experience working in teams. Provide examples of how you've contributed to team success and maintained effective partnerships in previous roles.

✨Prepare Questions About Development Opportunities

Show your enthusiasm for personal growth by preparing thoughtful questions about the development plans mentioned in the job description. This will indicate your eagerness to learn and progress within the organisation.

Pensions Assistant
WMJobs
Location: Worcester

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