At a Glance
- Tasks: Provide a warm welcome and efficient admin support in a vibrant school environment.
- Company: Causeway Green Primary School, dedicated to nurturing young minds.
- Benefits: Competitive salary, term-time hours, and training opportunities.
- Other info: Join a supportive team and enjoy a fulfilling role in education.
- Why this job: Be the friendly face of the school and make a difference in students' lives.
- Qualifications: Strong interpersonal and organisational skills; school office experience preferred.
The predicted salary is between 22182 - 22472 £ per year.
Causeway Green Primary School is a 2‑form entry primary school with 440 children, aged 3 to 11. The school is a supportive, dedicated environment that encourages every pupil to achieve their best.
Responsibilities
- Provide a professional and efficient reception and administrative service to parents, staff and pupils.
- Act as the first point of contact for students, parents, visitors and telephone callers, ensuring courteous, professional and efficient service and that telephone messages reach the intended recipients promptly.
- Welcome and sign in visitors using appropriate security and safeguarding procedures.
- Perform typing, filing, printing, postage, photocopying and general office administration duties.
- Maintain adequate supplies of stationery and printed materials for the school office.
- Collect and distribute post and check deliveries and supplies.
- Prepare and distribute weekly newsletters and update the school website.
- Daily use of the Parent communication system (School Spider) and ICT programs including SIMS, FMS and Microsoft Office.
- Duplicate and distribute information, organise and print certificates, rewards and awards.
- Book school trips and transport.
- Occasionally undertake lunchtime duty.
- Support parents/open evenings and other school events as required.
- Carry out any other reasonable duties directed by the School Business Manager or Office Manager.
- Maintain regular, consistent and professional attendance, punctuality, appearance and adherence to health and safety procedures.
- Adhere to safeguarding policies and procedures.
Duties and Responsibilities
- Photocopy teacher requirements.
- Develop, upkeep and use reprographic equipment.
- Laminating and management of the range of reprographic processes.
- Reproduce documents to a high standard, including certificates and booklets.
What We Are Looking For
- Excellent interpersonal skills.
- Excellent organisational skills.
- Experience working in a school office environment.
- Ability to work as part of a team and independently.
- Willingness to undertake relevant training.
Job Details
- Hours: 37 hours per week, Permanent, Term Time plus 2 training days.
- Location: 46 Penncricket Lane, Oldbury B68 8LX.
- Salary: Grade B (SCP 4) £25,185 full‑time equivalent, £22,182‑£22,472 per year.
- Closing date: Friday 26th June 2026, 12:00pm.
- Interview date: Monday 6th July 2026.
Equal Opportunity and Safeguarding
We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The school is committed to safeguarding children and expects all staff to share this commitment. An enhanced DBS and satisfactory references are required for this role. Pre‑employment checks will be carried out in line with KCSIE.
Receptionist/Admin Assistant- Causeway Green in Oldbury employer: WMJobs
Causeway Green Primary School is an exceptional employer, offering a nurturing and collaborative environment where staff are valued and encouraged to grow professionally. With a strong commitment to safeguarding and inclusivity, the school provides ample opportunities for training and development, ensuring that every team member can contribute meaningfully to the educational journey of its 440 pupils. Located in Oldbury, the school fosters a supportive work culture that prioritises teamwork and community engagement, making it an ideal place for those passionate about education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Admin Assistant- Causeway Green in Oldbury
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at WMJobs. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like WMJobs before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist/Admin Assistant- Causeway Green in Oldbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to WMJobs:Your cover letter is your chance to shine! Tell us why you want to work at WMJobs specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at WMJobs!
How to prepare for a job interview at WMJobs
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
