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- Tasks: Build strong relationships with landlords and help improve access to housing solutions.
- Company: Join Nuneaton & Bedworth Borough Council, a small council with big values.
- Benefits: Enjoy flexible working, generous holiday allowance, and a Local Government Pension Scheme.
- Why this job: Make a real difference in your community by supporting sustainable tenancies.
- Qualifications: A Level 2 in English and Maths, plus experience in customer care.
- Other info: Dynamic team environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Nuneaton & Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.
We are currently recruiting for a Landlord First Officer to join our Landlord Solutions Team. As a Landlord First Officer, you will play a key role in developing and maintaining strong relationships with private sector landlords and letting agents. You will support the delivery of housing solutions by increasing access to private rented accommodation and helping to ensure successful, sustainable tenancies for our customers. This is an exciting opportunity to join a proactive and forward-thinking team. We are looking for someone who is dynamic, adaptable, and motivated to deliver an excellent landlord engagement service that improves access to private rented housing for those in need.
Key Qualifications
- A Level 2 qualification in English and Maths (or equivalent).
- Recent and relevant experience of working directly with members of the public, with a strong understanding of customer care.
- Experience working within a public service or housing-related environment.
- Knowledge of homelessness legislation and private rented sector legislation, particularly the Private Rented Sector Pathways.
- The ability to work independently, using initiative while following set guidelines.
- Awareness of key issues within the social and private rented housing sector.
- Confidence in making informed decisions and taking responsibility, with the ability to challenge existing practices and generate new ideas and solutions.
As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application. Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.
Landlord First Officer (12 months fixed term) in Nuneaton employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Landlord First Officer (12 months fixed term) in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or local community. You never know who might have a lead on the Landlord First Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nuneaton & Bedworth Borough Council's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about serving the community.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer care and housing legislation. We want to see your confidence and knowledge shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your email for any updates – we’ll be in touch!
We think you need these skills to ace Landlord First Officer (12 months fixed term) in Nuneaton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you fully understand what the Landlord First Officer role entails. Highlight the key responsibilities and qualifications that resonate with your experience to show us you're the right fit.
Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with our values and the specific requirements of the role. Use examples from your past work that demonstrate your customer care skills and knowledge of housing legislation.
Be Clear and Concise: When filling out the online application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your passion for the role shines through without unnecessary fluff.
Check Your Details: Before hitting submit, double-check your application for any typos or errors. Remember, we’ll be communicating via email, so make sure your contact details are correct and keep an eye on your inbox (including spam/junk folders) after applying!
How to prepare for a job interview at WMJobs
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation and the private rented sector. Understanding the Private Rented Sector Pathways will show that you're serious about the role and ready to engage with landlords effectively.
✨Showcase Your Customer Care Skills
Since this role is all about delivering excellent service, be prepared to share examples from your past experiences where you've successfully worked with the public. Highlight how you’ve handled challenging situations and maintained strong relationships.
✨Demonstrate Initiative
The council is looking for someone who can work independently and think on their feet. Prepare to discuss times when you've taken the initiative to solve problems or improve processes, especially in a housing-related context.
✨Be Ready to Challenge the Norm
This position requires a dynamic mindset. Think about innovative ideas or solutions you've proposed in previous roles. Be ready to discuss how you can contribute fresh perspectives to improve landlord engagement services.