At a Glance
- Tasks: Help residents access suitable housing through home visits and support.
- Company: Join Nuneaton & Bedworth Borough Council, a small council with big values.
- Benefits: Enjoy flexible working, generous holiday allowance, and a Local Government Pension Scheme.
- Other info: A rewarding role within a supportive team, helping vulnerable communities.
- Why this job: Make a real difference in the lives of local residents while developing your skills.
- Qualifications: NVQ Level 2 or equivalent, experience in housing or customer service, and strong interpersonal skills.
The predicted salary is between 29723 - 36329 £ per year.
- An NVQ Level 2 qualification, or an equivalent relevant qualification.
Nuneaton & Bedworth Borough Council, Nuneaton and Bedworth Borough Council is a small Council with big values.
We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do.
By working for us you will become part of the team and will play your part in serving our community.
We are currently recruiting for a
Choice Based Lettings Visiting Officer to join our Housing Solutions Team. This is a permanent, full-time position (37 hours per week) .
As a Choice Based Lettings Visiting Officer, you will play a key role in helping residents access suitable housing.
You will carry out home visits to assess and verify housing need, support the management of the housing register, and assist in the fair allocation of homes in line with the Council's Allocations Policy.
Working closely with applicants, colleagues, landlords and partner agencies, you will deliver a high-quality, customer-focused service and provide advice and support to those seeking housing assistance.
We are looking for a motivated and customer-focused individual with excellent interpersonal skills, experience of conducting home visits, and a passion for helping people access suitable housing.
You will be confident working independently, making informed decisions, and building positive relationships with customers, colleagues, landlords, and partner organisations.
In this role, you will be responsible for delivering an effective, efficient and sensitive Choice Based Lettings service, helping residents access suitable housing and supporting them through the allocations process.
You will undertake home visits to verify applicants' housing circumstances, assess housing and support needs, and determine eligibility for the housing register in accordance with the Council's Allocations Policy.
This is a busy and rewarding role within our Housing Solutions Team, working with some of the most vulnerable people in our communities.
We are looking for someone who is customer-focused, resilient, and committed to making a positive difference.
If you are ready for a new challenge and want to play a key role in helping residents meet their housing needs, we would encourage you to review the Job Description to find out more.
To be successful in this role, you will have
- Experience working in a housing, customer service or public sector environment.
- Experience carrying out home visits and assessing customer needs.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- The ability to manage a varied workload, prioritise tasks and make informed decisions.
- Strong organisational, investigative and problem-solving skills.
- Experience of working with vulnerable customers and handling sensitive situations with empathy and professionalism.
- A full UK driving licence and access to a vehicle for business use.
- An NVQ Level 2 qualification, or an equivalent relevant qualification.
This is an excellent opportunity for someone who enjoys working directly with people, thrives on solving problems, and wants to make a real difference to the lives of local residents.
As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.
- For informal queries please contact Yvonne Lake
- Email - Yvonne. Lake@nuneatonandbedworth. gov. uk
- #J-18808-Ljbffr
Choice Based Lettings Visiting Officer in Nuneaton employer: WMJobs
West Midlands Combined Authority (WMCA) is an exceptional employer that champions a collaborative and inclusive work culture, offering employees the chance to make a tangible impact in the public sector. With a strong focus on professional development and growth opportunities, WMCA supports its staff in navigating the complexities of local governance while fostering a dynamic environment that values innovation and adaptability. Located in the heart of the West Midlands, employees benefit from a vibrant community and access to a range of resources aimed at enhancing their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Choice Based Lettings Visiting Officer in Nuneaton
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like WMJobs, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like WMJobs and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Choice Based Lettings Visiting Officer in Nuneaton
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for WMJobs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at WMJobs
✨Get to Know Public Sector Values
Before your interview with WMJobs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for WMJobs.
