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- Tasks: Support tenants by managing housing needs and improving their wellbeing.
- Company: Join City Housing, a community-focused organisation making a difference.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with a focus on community engagement and support.
- Why this job: Make a real impact in people's lives while working in a supportive environment.
- Qualifications: Strong interpersonal skills and a passion for helping others.
The predicted salary is between 28598 - 34434 £ per year.
This is an exciting opportunity to work for City Housing, in the role of a Neighbourhood Support Officer. We are seeking an enthusiastic person with good interpersonal skills and abilities that can meet our person specification to the job role.
Responsibilities:
- Manage all aspects of housing including allocations, move‑ons, repairs, delivery of individual support and wellbeing to maintain tenancy for sheltered housing tenants.
- Conduct face‑to‑face visits, in citizens' homes, to improve the health and wellbeing of tenants, focusing on older people and those with disabilities, helping them to achieve resilient and happy lives in a sheltered environment.
- Address conditions of tenancy, anti‑social behaviour, debt advice, benefit advice, liaising with multiple agencies both internal and external for the benefit of the tenant and the City.
- Ensure compliance with building management and Health.
Neigbourhood Support Officer employer: WMJobs
Contact Detail:
WMJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neigbourhood Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Neighbourhood Support Officer roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show your passion for community support! When you get the chance to chat with potential employers, share your experiences and why you care about improving the lives of tenants. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Neigbourhood Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Neighbourhood Support Officer role. We want to see how you can bring your unique flair to our team!
Show Off Your Interpersonal Skills: Since this role is all about connecting with tenants, don’t shy away from showcasing your interpersonal skills. Share examples of how you've successfully interacted with people in previous roles or situations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at WMJobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Neighbourhood Support Officer. Familiarise yourself with housing management, tenant support, and the specific needs of older people and those with disabilities. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of examples from your past experiences where you've successfully communicated or resolved conflicts. Be ready to discuss how you’ve built relationships with tenants or collaborated with agencies, as this will highlight your suitability for the position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as dealing with anti-social behaviour or providing debt advice. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if the company culture aligns with your values.