At a Glance
- Tasks: Deliver high-quality plumbing repairs and maintenance across housing stock.
- Company: Sandwell Metropolitan Borough Council, committed to excellent customer care.
- Benefits: Competitive salary, generous holiday allowance, and continuous training.
- Other info: Join a supportive team and enjoy career development opportunities.
- Why this job: Make a real difference in residents' lives through essential repairs.
- Qualifications: Proven plumbing experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Sandwell Metropolitan Borough Council is seeking a skilled and dedicated Plumber to join our Asset Management & Improvement service. You will play a key role in delivering high-quality plumbing repairs and maintenance across our housing stock, ensuring safe, reliable services for our tenants and supporting the council’s commitment to excellent customer care.
Key Responsibilities
- Carry out a full range of plumbing repairs, maintenance, and installations in tenanted and void properties, ensuring all work meets SMBC standards, specifications, and timescales.
- Diagnose plumbing faults, identify required materials, and complete repairs efficiently with a strong 'right first time' approach.
- Undertake tasks such as repairing leaks, replacing pipework, fitting sanitary ware, unblocking systems, repairing heating and hot water components (non-gas), and completing general plumbing maintenance.
- Support void property turnaround by completing all required plumbing works to prepare homes for re-letting.
- Ensure all work is completed safely, following health and safety regulations, safeguarding procedures, and fire safety requirements.
- Maintain accurate records of work completed using handheld devices and council systems.
- Manage tools, equipment, and materials responsibly, ensuring cost-effective use of resources.
- Provide excellent customer service, communicating professionally and respectfully with tenants, colleagues, and contractors.
- Report any concerns relating to property condition, tenant welfare, or safety issues promptly.
- Contribute to continuous improvement by identifying issues, suggesting solutions, and supporting service development.
About You
- Proven experience as a plumber within housing repairs, construction, or property maintenance.
- Strong diagnostic skills with the ability to plan and complete plumbing tasks to a high standard.
- Excellent customer service skills with a professional and approachable manner.
- Confident working independently and managing a varied workload.
- Good understanding of health and safety, safeguarding, and compliance requirements.
- Able to use mobile technology to record work and access job information.
- A full UK driving licence is essential.
- Relevant plumbing qualifications (e.g., NVQ Level 2/3 or equivalent).
This is a hands-on role where your work will directly improve the comfort, safety, and quality of homes across Sandwell. You’ll be part of a supportive team delivering essential repairs that make a real difference to residents’ lives.
Benefits
- Competitive salary & pension scheme
- Generous holiday allowance
- Continuous training and development
- Employee benefits and health initiatives
Multi Skill Plumber employer: WMJobs
Sandwell Metropolitan Borough Council is an excellent employer for skilled plumbers, offering a supportive work environment where your contributions directly enhance the quality of life for residents. With a commitment to employee growth through continuous training and development, alongside competitive salaries and generous holiday allowances, you will find meaningful and rewarding employment in a role that truly makes a difference in the community. Join us in delivering high-quality plumbing services while enjoying a culture that values teamwork, safety, and customer care.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skill Plumber
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and property maintenance sectors. Let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your best plumbing work. Include before-and-after photos of repairs and installations. This visual evidence can really impress potential employers and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by brushing up on common plumbing scenarios. Be ready to discuss how you've tackled specific challenges in the past. We want to hear about your 'right first time' approach and how you ensure customer satisfaction!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Multi Skill Plumber
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your plumbing experience and any relevant qualifications in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point about your experience and why you’re a great fit for the role. We appreciate honesty and clarity!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Mention specific responsibilities or skills that align with what we need, showing us you’ve done your homework.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple!
How to prepare for a job interview at WMJobs
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with repairs, installations, and diagnostics. Think of specific examples where you've successfully tackled plumbing issues, as this will show your expertise and problem-solving skills.
✨Show Off Your Customer Service Skills
Since this role involves interacting with tenants, it's crucial to demonstrate your customer service abilities. Prepare to share instances where you've provided excellent service, resolved complaints, or communicated effectively with clients. A friendly and professional attitude goes a long way!
✨Be Safety Savvy
Familiarise yourself with health and safety regulations relevant to plumbing work. During the interview, be prepared to discuss how you ensure safety in your tasks and how you handle any potential hazards. This shows that you take safety seriously and are committed to maintaining a safe working environment.
✨Get Tech-Savvy
Since you'll be using mobile technology to record your work, it’s a good idea to mention your comfort level with tech during the interview. If you have experience with specific tools or software, highlight that. Being tech-savvy can set you apart from other candidates!
